Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenze (6 538)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. prosinec 2023

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

More Is More
Malajsie
Doba používání aplikace: 4 měsíci
Vývojář Smile.io odpověděl 8. prosinec 2023

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

24. duben 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
Belgie
Doba používání aplikace: 2 dny
Vývojář Smile.io odpověděl 26. duben 2024

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨

22. prosinec 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Smile.io odpověděl 25. prosinec 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

18. duben 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Smile.io odpověděl 21. duben 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1. březen 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nový Zéland
Doba používání aplikace: 24 dny
Vývojář Smile.io odpověděl 5. březen 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27. únor 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
Mexiko
Doba používání aplikace: 8 měsíci
Vývojář Smile.io odpověděl 28. únor 2024

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

6. duben 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malajsie
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 28. červenec 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

29. únor 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Kanada
Doba používání aplikace: Asi 6 roky
Vývojář Smile.io odpověděl 1. březen 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

14. únor 2024

Great customer service, super user friendly!

The Citizen and Co.
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Smile.io odpověděl 22. únor 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

15. leden 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Smile.io odpověděl 17. leden 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team