Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenze (6 551)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. květen 2022

Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.

Wild Ice Botanicals
Spojené státy
Doba používání aplikace: Téměř 6 roky
Vývojář Smile.io odpověděl 3. květen 2022

Thanks so much for leaving a review :) We are so glad that you are enjoying Smile! It was a pleasure chatting with you today! -Nicole

Datum úprav: 30. červenec 2024

We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.

Overall, it does work very well.

Obus Online
Austrálie
Doba používání aplikace: Téměř 4 roky
Vývojář Smile.io odpověděl 18. únor 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

We'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Smile Team ✨

30. srpen 2023

Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.

5% Nutrition
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 1. září 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

The Smile Team ✨

Datum úprav: 19. červenec 2022

Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste.
Lovely chap :)

FRAHM Jacket
Spojené království
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 19. červenec 2022

Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

Datum úprav: 28. únor 2018

We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.

Idrinkcoffee
Kanada
Doba používání aplikace: Více než 5 roky
14. červen 2016

GREAT IDEA TO GET POSITIVE INCENTIVE TO INCREASE YOUR SALES!::) TRY IT , IT WORKS FOR ME:))

Alexandrakoumpa
Spojené státy
Doba používání aplikace: Více než 5 roky
5. březen 2023

Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.

Brynn Capella
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 5. březen 2023

Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)

8. listopad 2023

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Eight Ounce Coffee
Kanada
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 9. listopad 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

18. září 2023

Hannah was very helpful with a resolution!

barndoorboutiquetn
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 21. září 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too!

Smile Team ✨

11. leden 2019

Just started using it, looks like a nice app, support is awesome too, replied within the short time, Thanks for your service. Keep doing the great work!

Global Trendz Fashion®
Kanada
Doba používání aplikace: Více než 5 roky