Smile: Loyalty Rewards Program
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Useful for our reward system - great support from Shelby.
This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.
Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Reached out to support for an issue and received quick and friendly service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Fantastic experience with the customer service team! Any questions I had were answered quickly, and they made sure I understood all the benefits of the program. It’s clear they genuinely care about providing a great customer experience. Highly recommend!
Thank you so much for your review and for sticking with us for so long 💖
This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to respond to customer requests. The fact there's no live chat support for this app is kind of mind blowing when $10/month apps I use have instant support and assistance. I actually wish there were other viable options out there as this app is terrible when you combine what they offer vs what they charge.
Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
This is a great addition to any online and physical store! Easy to create a loyalty program and to get it up in your Shopify Store. Exactly what we have been looking for! Also provides great integrations to Klaviyo, Recharge, and our mobile app. All the tools we need to offer a professional Rewards program. It helps us drive more business and gives our customers a smile every time they receive a reward. Our customers love it and we have been a happy customer for a long time
We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.
Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊
Don't hesitate to reach out if there is anything we can help you with! 💖
- Smile Team ✨
The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very helpful staff! (Thank you Lynn ♥️) Easy to use app and customers appreciate the rewards. Another tool on our belt to increase conversions.
very helpful replies
Thanks so much for taking the time to rate us 5 stars! 🤩
- Smile Team ✨