Smile: Loyalty & Rewards , Počet recenzí: 5 996

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
8. listopad 2022

Fantastic App , prompt customer service when i needed it ! Integrates well with Klavigo and Shopify

Double C Saddlery Australia
Austrálie
Doba používání aplikace: Více než 6 roky
Vývojář Smile.io odpověděl 8. listopad 2022

Thank you so much for taking the time to leave a review, super glad we could help today :) - Jade <3

16. únor 2019

Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.

Crumble Candle Co.
Spojené státy
Doba používání aplikace: Asi 6 roky
Vývojář Smile.io odpověděl 26. březen 2019

Thank you for reaching out and for the valuable feedback!

8. srpen 2023

David has been very informative and giving us solutions. He has been the most informative and attentive compared to other customer support reps I have spoken to in Smile

Echt Apparel
Austrálie
Doba používání aplikace: Téměř 4 roky
Vývojář Smile.io odpověděl 10. srpen 2023

Thank you so much for your review. We really appreciate your feedback and I've reached out to you personally to see how we can improve next time.

Best regards

David

7. duben 2022

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
Kanada
Doba používání aplikace: Téměř 6 roky
Vývojář Smile.io odpověděl 8. duben 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

25. leden 2017

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

Cns Designs
Austrálie
Doba používání aplikace: Téměř 6 roky
Datum úprav: 21. leden 2017

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Sunglassshack
Spojené státy
Doba používání aplikace: Více než 5 roky
5. srpen 2016

Super stoked to be using this app! Easy to use - can't wait to see the results!

Xo,
Wildflower

Wildflower Long Island
Spojené státy
Doba používání aplikace: Více než 5 roky
20. červen 2016

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
Nový Zéland
Doba používání aplikace: Více než 5 roky
Datum úprav: 7. únor 2018

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
Austrálie
Doba používání aplikace: Asi 5 roky
18. březen 2022

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 19. březen 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)