Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.411)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
11 Eylül 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 yıldan fazla
Smile.io yanıt 12 Eylül 2024

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

5 Eylül 2024

Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend

XOXTOYS
Kanada
Uygulamayı kullanma süresi:Yaklaşık 6 yıl
Smile.io yanıt 7 Eylül 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

29 Ağustos 2024

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Peaches&Crème K-Beauty and Skincare
Malta
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 31 Ağustos 2024

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

4 Eylül 2024

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Smile.io yanıt 5 Eylül 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

19 Ağustos 2024

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Vanillapup
Singapur
Uygulamayı kullanma süresi:Yaklaşık 6 yıl
Smile.io yanıt 21 Ağustos 2024

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)

-Hannah & Andrea

2 Ekim 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 5 yıl
23 Eylül 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD
Singapur
Uygulamayı kullanma süresi:Neredeyse 6 yıl
Smile.io yanıt 25 Eylül 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 Ekim 2024

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Kats Cookiez
Kanada
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 14 Ekim 2024

Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.

22 Eylül 2024

Andreanda, thank you for your abrupt response to fix the app installed on our website. Job well done!

Christina Rossi Australia
Avustralya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 24 Eylül 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8 Ekim 2024

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

The Irie Cup
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 11 Ekim 2024

Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊

Don't hesitate to reach out if you have any questions.

Smile Team ✨