Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.551)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
9 Aralık 2016

Sweet Tooth is amazing! Giving your customers points in which they can spend on rewards YOU choose. This helps your existing customers in becoming loyal & overall making more purchases. There is also a great feature in generating new customers through existing ones, which in turn rewards them as well. I love the way this app has improved my e-commerce & I will continue to use it. I highly recommend you giving it a try, what can you lose? Theres a 100% FREE plan available. My only regret is not finding this out a couple of months ago. Awesome app

Lucalegacy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
23 Ağustos 2017

This app is so user friendly.
It's a great way to reward your customers for just being awesome.

Pure Impressions Design
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
5 Şubat 2018

Great customer support. I've reached out twice with questions and within minutes my problem is solved. Fiona is very helpful! Great app!

Lworganics
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
5 Mart 2019 tarihinde düzenlendi

12-28-2018 update
we have noticed that since we have stopped using this app that we are no longer getting dummy signups to our newsletters or fake accounts via our website. We are no longer having to go thru new customers and delete all that rubbish, so we are happy that we uninstalled this app and Im not sure that it brings more value than the headaches it creates, not good for us anyway

06-03-2019
STILL MONITORING, YES, NO FAKE EMAILS OR ACCOUNTS BEING ADDED TO OUR CUSTOMER BASE SINCE WE STOPPED USING THIS APP, NOW WE ARE 100% CERTAIN APP DEV OR THE APP ITSELF HAS A FEATURE WHEREBY FAKE SIGNUPS ARE CREATED AS A METHOD OF INCREASING CUSTOMER LIST AND THEREFORE PUSHING YOU OUT OF FREE VERSION INTO PAID VERSION, CHECK YOUR DATA BASE PEOPLE, CLICK CUSTOMERS IN SHOPIFY ADMIN AND SCAN YOU CUSTOMER LIST TO SEE IF YOU HAVE FAKE NAMES, THEY WILL APPEAR AS FIRST AND LAST NAME ARE THE SAME. CAVEAT EMPTOR!

Despite the above without that flaw, I think the whole idea behind the app is great. Integration is good too and after talking with the team at Sweet Tooth and receiving great communication (fast too) I am happy to give this app a good run! Looking forward to some good results to post back here soon!
Can't really view this on mobile properly. Would be good if they could make the dashboard for shopify owners mobile friendly, all the menu options are hidden underneath ....
App itself though is performing very well so far. Been using it for a good few months now and functionality is great. I find it very slow to load though, and really drags on mobile devices so we have opted to simply not show the rewards tab via mobile. reducing our rating to 4 stars based on this and the fact that Im not so sure Sweet Tooth really has the apps plans straightened out for best performance and in the entire interests of their customers. Also, never seem to get a reply from Mike the CEO when we've emailed him. All that said though, its good as long as it keeps improving and if they listen to the users a little more.
https://wizardpatch.com
https://www.facebook.com/Wizard-Patch-642285209199029
https://www.instagram.com/wizardpatch/

Patchesrus
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
9 Haziran 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers.

Joseph Maletta
MallFish Collectibles
MallFish.com

Mallfish Collectibles
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
7 Ağustos 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Toynk 2
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
14 Aralık 2023 tarihinde düzenlendi

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 13 Aralık 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

10 Ağustos 2021

Great app for customer loyalty. We have many people order specifically when we do increased rewards points promotions.

CCL Supplements
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Smile.io yanıt 10 Ağustos 2021

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

24 Ekim 2018 tarihinde düzenlendi

Great app, easy to use!!!!!... staff is very helpful if any issues arise - Thank you Maggie you jam!

Chunkie Dunkies
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
6 Haziran 2016

Simple and nice app. Easy to set up as well. Could have done better with interface.

Moderee
Malezya
Uygulamayı kullanma süresi:Yaklaşık 4 yıl