Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Değerlendirmeler (3.963)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %90 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
15 Şubat 2022

We love this app! So easy to use and the customer support is always so helpful and quick to respond!

Mint
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 16 Şubat 2022

Thanks so much for taking the time to leave us this review 💖 We're so glad to hear that you're enjoying our app!

29 Mart 2023 tarihinde düzenlendi

We had a charge go through because of an accidental click of an upgrade button. We reached out to support and this was handled within 2 hours. We are so grateful for the quick support and amazing customer service as always!

Truly Lifestyle Brand Inc.
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 29 Nisan 2022

Thanks so much for leaving a review! It was amazing assisting you today :) Have a wonderful weekend -Jade <3

26 Nisan 2022

Have had a great experience using Smile. Customer support was super quick and helpful aswell, would reccommend.

RubyPearlCo
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 26 Nisan 2022

Thanks so much for taking the time to leave a review, it was a pleasure assisting you today.-Jade <3

9 Eylül 2024 tarihinde düzenlendi

Lisa and Jade were super helpful and responsive. We had an issue that we were able to resolve with their help.

Intimate Wellbeing
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 24 Ekim 2023

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18 Nisan 2023

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

The Village Tinker
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 19 Nisan 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

6 Haziran 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Meksika
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 8 Haziran 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

17 Ağustos 2022

We got our answer quickly and it was very helpful getting answers about how a customer enters their birthday to receive rewards!
Thanks!

Cowgirl Yarn
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 17 Ağustos 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you set up birthday rewards 💛 Nicole

31 Ekim 2023

Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.

PAST Outdoors
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 1 Kasım 2023

Thank you for your kind words! We are so happy we were able to overcome your setup issues and explore new ideas for your business together - Hannah & The Smile Team :)

12 Ekim 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Phoebe Peacock
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 13 Ekim 2022

Thanks so much for leaving us a review! Hannah is pretty amazing!😍

Joshua - Smile Team 🧙‍♂️

14 Mart 2023

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

Monica's Gourmet Cookies
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 15 Mart 2023

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨