Smile: Loyalty Rewards Program
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Unacceptable Customer Service and Unfair Subscription Policy
I am extremely disappointed with the customer service provided by this company. They offer only chat and email support, both of which take hours to receive a response—completely unacceptable for a paid service.
What’s even more frustrating is their unfair subscription policy. I paid $50 for a monthly subscription, and after realizing ...
Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!
I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!
Thank you for taking the time to leave us a 5-star review! 🤩
Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it
Thanks so much for taking the time to rate us 5 stars! 🤩
I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩
- Smile Team ✨
Excellent customer service. Shelby is always very helpful.
Thanks so much for taking the time to rate us 5 stars! 🤩
Andrea has helping me with the app. love the features of the app so far.
We are happy to hear Andrea was able to assist you with using the app - enjoy the features!
Thank you so much for all your help!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Great customer service!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨