Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Değerlendirmeler (6.656)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
21 Ocak 2025

Unacceptable Customer Service and Unfair Subscription Policy

I am extremely disappointed with the customer service provided by this company. They offer only chat and email support, both of which take hours to receive a response—completely unacceptable for a paid service.

What’s even more frustrating is their unfair subscription policy. I paid $50 for a monthly subscription, and after realizing ...

Shabella
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
Smile.io yanıt 23 Ocak 2025

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

11 Aralık 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:21 gün
Smile.io yanıt 13 Aralık 2024

Thank you for taking the time to leave us a 5-star review! 🤩

8 Ocak 2025 tarihinde düzenlendi

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it

Bond St Wines
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 30 Kasım 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

28 Ekim 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 30 Ekim 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

28 Ocak 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

DogStoreOnline LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
Smile.io yanıt 30 Ocak 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

14 Kasım 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Smile.io yanıt 16 Kasım 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

15 Ocak 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 18 Ocak 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

21 Ocak 2025

Andrea has helping me with the app. love the features of the app so far.

Country Beautie
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Smile.io yanıt 23 Ocak 2025

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!

21 Kasım 2024

Thank you so much for all your help!

Nolaskinsentials
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 7 yıl
Smile.io yanıt 23 Kasım 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

13 Şubat 2025

Great customer service!

HH Science
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Smile.io yanıt 15 Şubat 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨