Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.551)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
15 Ekim 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 16 Ekim 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

26 Ekim 2024

Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.

JALIZA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
Smile.io yanıt 28 Ekim 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)

25 Eylül 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Smile.io yanıt 27 Eylül 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

8 Eylül 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
Yeni Zelanda
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 10 Eylül 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

26 Eylül 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portekiz
Uygulamayı kullanma süresi:4 gün
Smile.io yanıt 29 Eylül 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

10 Eylül 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Vervazi
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 13 Eylül 2024

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

22 Ağustos 2024

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

Perennial Refill Hub
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Smile.io yanıt 23 Ağustos 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

23 Ağustos 2024

Very helpful advise from Shelby! easy to navigate and clear information.

Ediit
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 26 Ağustos 2024

Thank you for the 5-star review! I'm happy that I could help. 🙂

Shelby - Smile Team ✨

16 Temmuz 2024

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

DoggieLawn
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Smile.io yanıt 18 Temmuz 2024

Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!

2 Temmuz 2024 tarihinde düzenlendi

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:

I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

June Swimwear
Kanada
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 28 Haziran 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨