Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Değerlendirmeler (6.657)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Şubat 2025

great customer service

Vibe Jewelry
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 21 Şubat 2025

We really appreciate your review - thanks!

25 Şubat 2025

Great Customer Service!

Janado | The Smarter New
Almanya
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Smile.io yanıt 26 Şubat 2025

Thanks so much for taking the time to leave this review - we are happy to hear our team were able to support you!

27 Şubat 2025

Good response on customer service and the app is easy to use.

GRMS, gourmetcoffees.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Smile.io yanıt 28 Şubat 2025

Thank you for taking the time to leave this review! We are happy to hear you find the app easy to use.

5 Aralık 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Letonya
Uygulamayı kullanma süresi:10 ay
Smile.io yanıt 6 Aralık 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

20 Şubat 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
Birleşik Krallık
Uygulamayı kullanma süresi:29 gün
Smile.io yanıt 22 Şubat 2025

Thank you so much for taking the time to leave this review 💖

21 Kasım 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 22 Kasım 2024

We smiled reading this review! Thank you so much :)

29 Ekim 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 31 Ekim 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 Kasım 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans.

(Thank you again, Shelby. You're a star!)

MALA Home Fragrance
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
20 Şubat 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Gana
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 25 Şubat 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

12 Kasım 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay