Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.551)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Haziran 2024

We just started using Smile.io for our brand for referrals and rewards. The platform is intuitive and has lots of great options. But even more, their customer support is top notch! We made a mistake when setting up and Lynn replied immediately and followed up until we got it all fixed. Excited to continue using Smile!

Esembly
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 22 Haziran 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

30 Ekim 2024

I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.

Be Breeze
Kanada
Uygulamayı kullanma süresi:2 gün
Smile.io yanıt 1 Kasım 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩

- Smile Team ✨

18 Ekim 2024

Awesome app and customer service is very quick and polite

Night Vision Universe
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Smile.io yanıt 22 Ekim 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

30 Ekim 2024 tarihinde düzenlendi

Had great customer service from Shelby at Smile.Io recently! She has been able to provide a report that is currently unable to be accessed from the main analytics page and has it scheduled to update me on a later date. Incredibly helpful!

Dr Sam's
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 26 Haziran 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Jade- Smile Team✨

3 Temmuz 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Smile.io yanıt 6 Temmuz 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

31 Ekim 2024

The customer service is top notch.

PUNCHY'S
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
Smile.io yanıt 1 Kasım 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

22 Ağustos 2024

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

her PUBLIC Boutique
Kanada
Uygulamayı kullanma süresi:3 gün
Smile.io yanıt 23 Ağustos 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

14 Ağustos 2024

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Freshfield
Kanada
Uygulamayı kullanma süresi:2 gün
Smile.io yanıt 16 Ağustos 2024

Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

18 Haziran 2024

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

SportStop.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 22 Haziran 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

5 Ağustos 2024

Love this app and the customer service is wonderful! Andreandana is very helpful and informative. Highly recommend :)

Vita Pacifica
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Smile.io yanıt 7 Ağustos 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)