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Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.
Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏
Tremendous support
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
The Smile Team✨
Customer service is available, friendly & responsive. Thank you for making my customers happy!
Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Lisa's help was great when I needed customer service.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!
Super helpful customer service team.
App could do with better built-in analytics.
Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)
Shoutout to Andreandana, Brandon, Jade, and their team for their exceptional support during the process.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 We think Andreandana, Brandon, Jade and the team are pretty great too :)
- Smile Team ✨
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
Excellent app with great support.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie
Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨