Smile: Loyalty & Rewards

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

It's very easy to use. I like it.

Andreandana was very helpful and resolved our problem quickly, thank you so much!

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.

Overall, it does work very well.

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.