Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.550)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
30 Temmuz 2024 tarihinde düzenlendi

We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.

Overall, it does work very well.

Obus Online
Avustralya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 18 Şubat 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

We'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Smile Team ✨

25 Haziran 2024

Love this app :)

Magic Resin
Kanada
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Smile.io yanıt 27 Haziran 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

12 Haziran 2024

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

PRIV Collections
Kanada
Uygulamayı kullanma süresi:9 ay
Smile.io yanıt 13 Haziran 2024

So happy that Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

31 Mayıs 2024

Cole from support really help me solve my issue

gunamuna
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Smile.io yanıt 4 Haziran 2024

So pleased Cole could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

27 Mayıs 2024

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.

Roast House Coffee
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
Smile.io yanıt 28 Mayıs 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

26 Nisan 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 10 Mayıs 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

20 Mayıs 2024

We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!

Polished Prints
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 24 Mayıs 2024

We are so glad you found Karen to be helpful (we think she's great too!) We are looking forward to watching your program thrive!

29 Nisan 2024

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

a boutique by Rachel Clark
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 6 Mayıs 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩

Lisa - Smile Team✨

14 Kasım 2024

Réponse rapide et pro. Parfait

OSAKE
Fransa
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Smile.io yanıt 16 Kasım 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

15 Nisan 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 yıldan fazla
Smile.io yanıt 18 Nisan 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)