Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.516)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
29 Kasım 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 2 Aralık 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

21 Aralık 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 8 yıl
Smile.io yanıt 4 Ocak 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

11 Ekim 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
İspanya
Uygulamayı kullanma süresi:Yaklaşık 19 saat
Smile.io yanıt 12 Ekim 2024

Muchas gracias, Juan!

14 Aralık 2023 tarihinde düzenlendi

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 13 Aralık 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

23 Mayıs 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:17 gün
Smile.io yanıt 25 Mayıs 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

12 Ocak 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 16 Ocak 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

25 Haziran 2024 tarihinde düzenlendi

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 5 yıl
Smile.io yanıt 25 Nisan 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

7 Aralık 2023

We have been using SMILE since its early free days. It stung a bit when they started charging but with a bit of communication we were able to come to a fair agreement and now very happy to continue using the app.

Lifestyle Vitamins
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 7 yıl
Smile.io yanıt 8 Aralık 2023

Thanks so much for taking the time to leave us a review! We appreciate it so very much and are happy to hear we were able to find some common ground on pricing.

Thanks again for being our merchant since the early days. Cheers to more days ahead 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

22 Ağustos 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portekiz
Uygulamayı kullanma süresi:4 ay
Smile.io yanıt 23 Ağustos 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

23 Nisan 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Kanada
Uygulamayı kullanma süresi:7 ay
Smile.io yanıt 25 Nisan 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨