Smile: Loyalty & Rewards
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Love this program and Lisa @ support is very responsive, kind and helpful!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!
We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!
Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Been using Smile for years and never had an issue. The reward program works faultlessly, their pricing could be a little friendlier though as they hold back features unless you want to pay a lot more. 9/10
Thanks for taking the time to leave a review - it helps us make Smile better!
Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately.
I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.
Thank you for the kind words and for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛
We are so delighted to hear that your customers are loving Smile and that you have had great experiences with our support team 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨
Super happy with this app and so are our customers
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Jade & ✨ The Smile Support Team ✨
Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩
Lisa - Smile Team✨
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
Fantastic app with great customer support! Really clear and easy to use software.
Thank you for your lovely review! We are so glad to hear you found it easy to use :)
I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!
So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)