Smile: Loyalty & Rewards , 5.982 değerlendirme

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
2 Ağustos 2016

This app looks promising..easy interface..good resource of tutorials to help setup the program and run. Would recommend it!

Zuliwholesale
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
9 Haziran 2022

Excellent program. Very easy to use. By far the BEST customer service! I had a few technical questions and they were answered in a very easy way to understand for someone who isn't too technical. Without prompting they went above and beyond to give me personalised advice on how to make the program even better! Highly recommend. 10/10 and 5 gold stars from me!

Chalet Boutique
Avustralya
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 9 Haziran 2022

Thank you so much for leaving us a review! I am glad I was able to help get you sorted and I hope the advice serves you well! We are looking forward to helping you continue to grow, and if you ever want any more tips just pop in the chat, we love to help! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

17 Temmuz 2016

Great system and so easy to set up, my customers are going to love it!

Truly Indulgent
Birleşik Krallık
Uygulamayı kullanma süresi:2 ay
20 Ekim 2020

Highly recommend this App - This is a one-stop value driven marketing tool not to be missed... We found it simple to set up and delivers outstanding results, that increased both loyalty and secondary spend! Supporting this App is a fantastic onboarding and support team, who respond extremely quickly. Can't recommend this app and the team highly enough! 5 STARS!

Force Wear HQ
Birleşik Krallık
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 21 Ekim 2020

Wow! Thank you so much for the glowing review and five-star rating! We're so happy you are having a great experience using Smile. 😄

25 Şubat 2022

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app.

dev-ehobby
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 26 Şubat 2022

Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch help@smile.io

2 Aralık 2016 tarihinde düzenlendi

some hiccups along the way, but overall it's pretty easy. It looks good as well.
I would like to know how to add points from my already created sets without exporting them again...

Dakota Nature Art
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
10 Temmuz 2020 tarihinde düzenlendi

This app has great promise, but it really lacks in power features.

Like you cant reward a customer with a free product from a collection. It has to be a specific product. So if you have many designs of the same product (our example is mousepads), you have to choose a single one for the customers to get for free. You cant just give them a free mousepad and let them choose any any of them. I have to choose one single design that they have to get for free. So if you sell out of that specific design, tough luck, you now have to keep changing it in the system. Also the customer has no choice even though, to them, they see the product as being the same cost and dont understand why they cant choose their free mousepad. You cant even select multiple products which would seem like the compromise.

Another example is you cant edit the promo code it creates for rewards to have a maximum amount. So i cant setup a promo code to be 10% off up to $100. Its just 10% an unlimited amount. So if someone makes a purchase for $10,000 they can get $1,000 off with no maximum.

There are many little things like this in Smile that really bug me which keep it from really being great. I will edit my rating if some of these things were changed / added. Specifically the free collection thing.

I dont know if this is a limit of shopify or not, and this does not count towards my review, but i wish Amount Off coupons could count towards shipping. If a customer has a $20 off coupon and they buy a $15 product they has $7 shipping for a total of$22, they can only get $15 off even though their purchase is over $20.

Also i would LOVE to be able to actually link customers to the rewards. There is not way to actually link customers to see the rewards. I have to tell them to manually open the widget at the bottom of the page.

Dixie Mech
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Smile.io yanıt 14 Temmuz 2020

Hey there! Thanks so much for your detailed feedback & review. We've sent over an email to help out! :)

17 Ekim 2022 tarihinde düzenlendi

This is truely the best loyalty app! I have tested tested several apps and Smile.io is the clear winner! World-class support and help for the whole team. Smile.io gets my warmest recommendations. Great for any size of businesses!

Alfaflick
Danimarka
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 17 Ağustos 2022

Thank you so much for taking the time to leave a review and your kind works :) We are so happy that you recommend Smile!!! -Jade <3

22 Haziran 2016

This is an AWESOME program that will take my online business to the next level! Love it!

Haute Chic Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
30 Ekim 2016

Easy to set up and works great so far!

Urbanily Goods
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay