Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.547)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
12 Temmuz 2024

Lynn's customer service was great.

BIG & BELG
Hollanda
Uygulamayı kullanma süresi:10 ay
Smile.io yanıt 16 Temmuz 2024

Thank you for your review, we are so glad you had a good experience with Lynn :)

20 Mayıs 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malezya
Uygulamayı kullanma süresi:3 ay
Smile.io yanıt 24 Mayıs 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

5 Haziran 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
Fransa
Uygulamayı kullanma süresi:3 ay
Smile.io yanıt 7 Haziran 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

12 Nisan 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Smile.io yanıt 13 Nisan 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2 Nisan 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Avustralya
Uygulamayı kullanma süresi:4 yıldan fazla
Smile.io yanıt 4 Nisan 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

25 Nisan 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
İsveç
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 26 Nisan 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 Mart 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Kanada
Uygulamayı kullanma süresi:5 yıldan fazla
Smile.io yanıt 22 Mart 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

29 Kasım 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 2 Aralık 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

14 Mart 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 16 Mart 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

11 Haziran 2024

Great Customer Service by Brandon

Reef Chasers
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 13 Haziran 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖