Smile: Loyalty & Rewards , 5.982 değerlendirme

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
12 Ekim 2023

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Smidge®
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 15 Ekim 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

8 Şubat 2024

very helpful! :D

Olive+Remy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
Smile.io yanıt 10 Şubat 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

8 Kasım 2023

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Eight Ounce Coffee
Kanada
Uygulamayı kullanma süresi:5 yıldan fazla
Smile.io yanıt 9 Kasım 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

20 Ocak 2024

loved the team, app and service, highly recommended

Lebazon
Lübnan
Uygulamayı kullanma süresi:Yaklaşık 7 saat
Smile.io yanıt 23 Ocak 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2 Kasım 2023

This rewards system is so great! and the customer service is EXCELLENT! Shout out to Lynn! Cant recommend enough

Tegan & Ollie
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Smile.io yanıt 4 Kasım 2023

Thanks for taking the time to leave us this review! We are so glad you are enjoying Smile 💖

P.S. We think Lynn is pretty excellent too 🤩

- Smile Team ✨

30 Kasım 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

WazzaVerse
Birleşik Krallık
Uygulamayı kullanma süresi:1 gün
Smile.io yanıt 2 Aralık 2023

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.

Cheers

The Smile team

28 Eylül 2023

Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)

Calico Rose Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 29 Eylül 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

9 Ekim 2023

Great platform and great customer service. Had a great refresher call with Nicole today because we've been a customer since 2019. Some great new features.

T. Jazelle
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 yıldan fazla
Smile.io yanıt 11 Ekim 2023

Thanks for leaving a review! We agree that Nicole is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18 Ekim 2023

Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.

Zero Waste MVMT
Kanada
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 19 Ekim 2023

Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.

4 Ekim 2023

Smile has changed the game for us. We have been a customer since 2021 and have not been disappointed since. Their online chat support is a breath of fresh air and is always super helpful. Lynn in particular went above and beyond for us and we greatly appreciate it. We look forward to many more years with Smile!

DIME BAGS®
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 6 Ekim 2023

Thanks for leaving a review! We think Lynn is pretty excellent too :) We are happy that you have been enjoying Smile and our service over the years!

Don't hesitate to reach back out if you have any questions. We're always here when you need us!