Değerlendirmeler (6.112)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
6 Temmuz 2023

Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.

Big Jeff Online Inc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 6 Temmuz 2023

Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with.

Cheers

David

23 Ağustos 2023

I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.

Simply Sues Naturally.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
Smile.io yanıt 25 Ağustos 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

8 Kasım 2023

I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!

SubK Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 10 Kasım 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

18 Eylül 2023

Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!

Juliana's Boutique SF
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Smile.io yanıt 21 Eylül 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

22 Kasım 2023

Amazing fast service and happy with the app. Would recommend for rewards for your VIP.

Lust Minerals
Avustralya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 23 Kasım 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

11 Kasım 2023

This app is 5 stars. I received help and support instantly with all my queries being answered concisely and promptly. I feel that if I ever need help, support is always just a click away. Smile has a great support team. And as for the app, is has everything I need to help grow my business. The app interface is easy to use and well designed, and the features it offers are vast and effective in helping to grow your business. Great app. 100% recommend

Soigne Bonnie
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
Smile.io yanıt 14 Kasım 2023

Thanks so much for taking the time to leave a review-- and for your kind words! We are so happy to hear Smile is helping grow your business.

8 Ocak 2024

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Kinetix | Casual Luxury
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
Smile.io yanıt 10 Ocak 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

11 Temmuz 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Chris's Ice Cream
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Smile.io yanıt 13 Temmuz 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

6 Aralık 2023

i have no complaints so far! support has been fantastic and the product is adored by our loyal customer base!

Everyday Chic Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
Smile.io yanıt 7 Aralık 2023

Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)

9 Ağustos 2023

Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!

The Shop at Faces by Fern
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 10 Ağustos 2023

Thanks so much for taking the time to leave this lovely review! It definitely puts a smile on everyone's faces at Smile. I am glad that you find Smile useful. We stay committed to adding more value as we release new exciting features over time.
We appreciate your business and truly want to make your experience as pleasant as possible.✨🤩✨

💖 Lynn