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Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.
Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with.
Cheers
David
I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers
The Smile team 💛
I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊
Please do not hesitate to reach out again if you have more questions. Cheers!
Smile Team✨
Amazing fast service and happy with the app. Would recommend for rewards for your VIP.
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊
Please let us know if there is anything else we can do to support you!
Cheers,
Smile Team✨
This app is 5 stars. I received help and support instantly with all my queries being answered concisely and promptly. I feel that if I ever need help, support is always just a click away. Smile has a great support team. And as for the app, is has everything I need to help grow my business. The app interface is easy to use and well designed, and the features it offers are vast and effective in helping to grow your business. Great app. 100% recommend
Thanks so much for taking the time to leave a review-- and for your kind words! We are so happy to hear Smile is helping grow your business.
LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers
Thank you so much for your review 🤩 We really appreciate your kind words!
Please don't hesitate to reach out if there is anything else we can help you with 😁
✨ The Smile Team
i have no complaints so far! support has been fantastic and the product is adored by our loyal customer base!
Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)
Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!
Thanks so much for taking the time to leave this lovely review! It definitely puts a smile on everyone's faces at Smile. I am glad that you find Smile useful. We stay committed to adding more value as we release new exciting features over time.
We appreciate your business and truly want to make your experience as pleasant as possible.✨🤩✨
💖 Lynn