Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.519)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Mart 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
Smile.io yanıt 21 Mart 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

17 Ocak 2024

Great communication and feedback from Lisa on figuring out this new system :)

Really appreciate it!

Progressive Nutracare
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Smile.io yanıt 18 Ocak 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)

-The Smile Team✨

23 Kasım 2023

Smile is an awesome platform with a friendly UX.
Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)

Himalaya Wellness (Europe)
Polonya
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Smile.io yanıt 25 Kasım 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

10 Mart 2024

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
Yeni Zelanda
Uygulamayı kullanma süresi:13 gün
Smile.io yanıt 14 Mart 2024

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

19 Ocak 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 21 Ocak 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 Şubat 2024

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.

We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.

Thanks,

Hugo
Happy Dog UK
www.happydoguk.com

Happy Dog UK
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 3 Şubat 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17 Kasım 2023

Been using Smile.io for many years, great team to work with, highly recommend this app!

Bully Max
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Smile.io yanıt 21 Kasım 2023

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

10 Nisan 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Kanada
Uygulamayı kullanma süresi:3 ay
Smile.io yanıt 12 Nisan 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

7 Mart 2024

Love this app. Customers enjoy it as well. David from support has been very helpful!

The Sambar Incident (TSI)
Malezya
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 9 Mart 2024

Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.

Thanks again

The Smile team

24 Ocak 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Smile.io yanıt 25 Ocak 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨