Smile: Loyalty & Rewards
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quick customer service! Lynn has been extremely helpful navigating some customizations!
Thanks for leaving a review! We agree that Lynn is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Thank you for the quick response and fix.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Jonna is great. Solved my problem quickly. Great app Great Jonna
Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂
Lynn - Smile Team✨
Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!
Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ✨
The support team is really working hard and solving problems. 5 stars
Thank you so much for your review! So glad we were able to solve all your problems :)
-Hannah
Very quick response and helped immediately! Loved the dog gifs - brightened my day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!
Lisa - Smile Team✨
Friendly, knowledgeable, and answered all my questions. Thank you!
Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!
- Smile Team ✨
I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!
Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.
Cheers
The Smile Team
Reached out to support for an issue and received quick and friendly service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!
Thank you so much for taking the time to leave this review! We really appreciate it! 🤩