Smile: Loyalty & Rewards

Customer service the best, really appreciate the effort to solve my issue

Lots of thanks to Joana! Very cute support)))

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

The support team is really working hard and solving problems. 5 stars

Good app but doesn't allow for free shipping for members as an option so I had to add another app to facilitate this. Staff were helpful.

great app.

Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.

The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

We have had Smile for a few weeks now and are loving it! I've been wanting to get a rewards program for awhile but I was so nervous because I wasn't sure I could get it set-up on my own. I'm not super tech-savvy BUT I'm here to say, if I can do it - you can do it! Special shout-out to Brandon for helping me get set-up and explaining the features to me. He went above and beyond to help me out and I'm so grateful! He even followed up with me to make sure I was good after I left that chat. That meant so much! Thank you, Brandon, for your amazing customer service! And thanks, Smile for a great app — you're helping our small business grow and we're forever grateful.

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.