Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.551)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
9 Ekim 2024

Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.

Rebel Gardens, LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Smile.io yanıt 12 Ekim 2024

Thank you for this lovely review - we think Lisa is great too! :)

23 Ekim 2024

Very helpful support

Fresh Chameleon
Birleşik Krallık
Uygulamayı kullanma süresi:9 ay
Smile.io yanıt 24 Ekim 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

2 Eylül 2024

Lynn has a superb work today. Thanks so much to her and Smile's team.

HEGIRA
Malezya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Smile.io yanıt 4 Eylül 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

18 Kasım 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Oyin Handmade
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 20 Kasım 2024

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 Kasım 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

TacTree
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
22 Ekim 2024

App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful.
My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.

mclaggan+co
Birleşik Krallık
Uygulamayı kullanma süresi:8 ay
Smile.io yanıt 23 Ekim 2024

We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)

29 Ekim 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Kanada
Uygulamayı kullanma süresi:7 ay
Smile.io yanıt 31 Ekim 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4 Eylül 2024

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Smile.io yanıt 5 Eylül 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

22 Ekim 2024

Excellent customer service

Look What KD Did!
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
Smile.io yanıt 23 Ekim 2024

Thank you for your review! We are glad to hear you had some great support from us :)

29 Ekim 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Smile.io yanıt 31 Ekim 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨