Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Değerlendirmeler (6.502)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
10 Ekim 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
Smile.io yanıt 12 Ekim 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

2 Temmuz 2024 tarihinde düzenlendi

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:

I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

June Swimwear
Kanada
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 28 Haziran 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

14 Ekim 2024

Great services! thank you Lynn and Ezra.

flowers alley
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Smile.io yanıt 16 Ekim 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

26 Eylül 2024

Joana did great she give us a lot of input to optimise our smile program:)

Lifters Wear
Almanya
Uygulamayı kullanma süresi:3 yıldan fazla
Smile.io yanıt 27 Eylül 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪

Lynn - Smile Team ✨

13 Ekim 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
Smile.io yanıt 14 Ekim 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

31 Temmuz 2024

The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.

Nu Creative Co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Smile.io yanıt 2 Ağustos 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

31 Temmuz 2024

I had some concerns regarding my plan order maximum being reached, and Andreandana was so helpful to assist me. She listened to my concerns and came up with a solution.
Thank you very much!!

(I still think there should be another tier between the $49.99/mo and $200/mo option)

Jgrondz Dot Art
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
Smile.io yanıt 2 Ağustos 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

5 Kasım 2024

Speedy response time - Lisa was very helpful!

Miracle 10
Kanada
Uygulamayı kullanma süresi:Yaklaşık 6 yıl
Smile.io yanıt 6 Kasım 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

13 Ağustos 2024

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Mycologysimplified
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Smile.io yanıt 15 Ağustos 2024

Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!

Lisa - Smile Team✨

21 Ağustos 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Tegen Accessories
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Smile.io yanıt 23 Ağustos 2024

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!

- Angie and the Smile Team✨