Smile: Loyalty & Rewards
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Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:
I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!
Smile Team ✨
Great services! thank you Lynn and Ezra.
Thanks so much for taking the time to rate us 5 stars! 🤩
- Smile Team ✨
Joana did great she give us a lot of input to optimise our smile program:)
Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪
Lynn - Smile Team ✨
We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.
Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!
We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!
The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I had some concerns regarding my plan order maximum being reached, and Andreandana was so helpful to assist me. She listened to my concerns and came up with a solution.
Thank you very much!!
(I still think there should be another tier between the $49.99/mo and $200/mo option)
Thanks so much for taking the time to leave a review!
- Smile Team ✨
Speedy response time - Lisa was very helpful!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.
Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!
Lisa - Smile Team✨
Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories
Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!
- Angie and the Smile Team✨