Smile: Loyalty & Rewards
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We've used Smile for a fair few years now and can only say good things the app itself and the support provided. Many new features coming which look great. Fantastic that they are not resting on their laurels.
The support I have received for any of my queries has been second to none. Particularly the support I have received from Joana (27/09) - she answered all of my questions in a polite manner, and offered workarounds for our unique needs. Thank you.
Thanks so much for taking the time to leave a review! We really appreciate it and are happy to hear that you enjoying Smile. Don't hesitate to reach out if you need anything else!
Lisa was super helpful and attentive when finding information about our loyalty and rewards program settings.
It was an absolute pleasure chatting with you! Thank you so so much for taking the time to leave this review and for your kind words 💖💛
Lisa - Smile Team ✨
Good support, was easily able to answer my question.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team✨
We use this app for our rewards and referrals. It is easy to integrate, but doesn't reward perfectly with our subs platform, and rewards aren't super easy to configure, but I think it's probably the best platform available and setup is minimal. Customer service is great.
Thanks for leaving your honest feedback! Hearing this is really important for us as we try to develop the product more to better fit the needs of our merchants in the future. We're happy to hear that our support team was able to help you! Hopefully, as we release more features, you are able to find everything you need 💕
Smile works great with our online and in-store customers rewards really easy to use and great support.
We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole
I love the design of this reward program. Super easy to use and a great rewards program. I love it and highly recommend it! Really great customer support as well!
Thank you for your kind words, it was a pleasure helping you today :) -Jade <3
Smile Rewards is very user friendly for a beginner and there are a lots of features available on the Free Plan.
The Customer Service chat are very helpful :)
I love using this App to reward my customers and to build my customer referral base :)
Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄
Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.
Thank you for the five-star review, and candid feedback! 🙂
I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!
Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3