Smind Sections: Theme Sections
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I need this app deleted permanently from my store. I have uninstalled it but it still shows in the store sections. Such a pest! I need immediate action now!
Dear Customer,
I am the Support Lead at Smind. We apologize for the negative experience you had with our app. Regarding the issue you mentioned, apps are currently not allowed to automatically remove any data from a merchant's store before being uninstalled. However, we have a solution for you. Please follow the instructions provided in this article https://docs.smind.io/guides/deleting-data
If you have already uninstalled our app, kindly reinstall it and follow the steps to delete the data before uninstalling again.
We have sent you an email for further assistance. If you encounter any difficulties, please let us know. We look forward to hearing from you so we can assist further.
Thank you,
Smind Support Team
I found out from customers that the site is not working, this is unacceptable. I would like a full refund. I don't recommend
Dear Customer,
I am the Support Lead at Smind. We apologize if you have had any unsatisfactory experiences with our service. I have carefully checked your issue, but we haven't received any recent inquiries from you. Upon reviewing your website, you are still using most of our sections and they are still working fine.
We have sent an email to understand the issue you are facing. We hope to hear from you soon so we can assist you and improve your experience with Smind.
Thank you,
Smind Support Team