レビュー (222)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の1%は1つ星です
編集日:2023年10月19日

Sparklayer and aerply had a challenging start. This was mainly due to numerous misunderstandings. After having a call with Sparklayer and explaining our issues, they addressed our concerns 100%.

Alex, who took charge of the integration for us, went above and beyond, doing much more than just integrating the Sparklayer tool.

I am very happy to revise my experience and, with complete confidence, give it a 5-star rating. Outstanding customer service!

Thanks to the team, and I hope the support remains this excellent, and you continue to thrive in the market!

Best regards,
Julian

aerPLY
ドイツ
アプリの使用期間:12日
2022年11月15日

This app helped me scale my website to a more professional product that caters to business clients. The customer support was responsive, informative and incredibly helpful. They showed me additional features that I didn't realize I could do with Sparklayer. 5 stars all around.

Beyond Surgical
アメリカ合衆国
アプリの使用期間:11日
2022年12月11日

Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .

Silk & Salt
アメリカ合衆国
アプリの使用期間:10ヶ月
SparkLayerが返信しました 2022年12月11日

We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.

2023年3月13日

Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance.

The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you.

The app has limitations imposed by Shopify API and SparkLayer is up front about these and provides you with options to work around these limitations with the use of other apps.

We highly recommend this App and the team behind it!

Force 6
アメリカ合衆国
アプリの使用期間:10日
SparkLayerが返信しました 2023年4月6日

Thank you!

2023年9月7日

Super product which helped us transform the Shopify experience into our wholesale universe. Great service from SparkLayer on setting up. Looking forward to an exciting journey ahead.

MoshiMoshiMind B2B
デンマーク
アプリの使用期間:10日
SparkLayerが返信しました 2023年9月8日

We’re glad we are able to help, best of luck with your B2B journey!

2023年5月31日

The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.

The Bike Collective
オーストラリア
アプリの使用期間:10日
2023年9月7日

This App is a game changer for any business' selling B2B. Stop wasting your time with other apps or building a separate wholesale website (the mistake I made). After just an hour or so of use, this app become very easy to navigate and understand. I read through all their onboarding docs and really appreciate how the Sparklayer team has thought about any issues you might run into and provided helpful solutions. I reached out to Alex because I had a few additional questions and he was beyond helpful and also made some strategic recommendations as to how I could maximize the features of the platform.

nama
アメリカ合衆国
アプリの使用期間:8日
SparkLayerが返信しました 2023年9月8日

Thank you so much for the kind review 😊

2023年4月26日

This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app.

We tested several other apps when trying to set up a B2B store and none came close. I would highly recommend this to anyone.

Firepot-dev
イギリス
アプリの使用期間:7日
2023年10月30日

The onboarding experience was effortless and fantastic, and the user interface is slick and intuitive. I appreciated the thoughtful and personalized onboarding with the call with Alex and Cameron. Their turnaround was quick, and we now have a straightforward experience for our retail partners. SparkLayer FTW!

Mother
アメリカ合衆国
アプリの使用期間:7日
SparkLayerが返信しました 2023年11月16日

Thank you, we're glad we can help!

編集日:2022年12月19日

Excellent app. Very great support to get this installed. I can't wait to start utilizing this for our enterprise customers. It does take a bit of work to get things started, but the directions are very clear.

CineConcerts
アメリカ合衆国
アプリの使用期間:7日