Ultimate Special Offers , Počet recenzí: 653

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 80 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
16. červen 2021

This app is very inconsistent and has lots of loopholes that allows customers to receive a much deeper discount than intended, in some instances customers were able to receive 100% discount. In other instances, customer will not receive any discounts at all leading to countless abandoned carts and which results in thousands of dollars in wasted marketing expense because of the advertised incentives are not delivered The support team suggested for us to disable all of the checkout shortcuts and despite following all their instructions, we're still having all sorts of Inconsistent results. This is been going on since 2018. It's time to move on and find a reliable solution that actually works.

True Lumens™ | Sharper Designs, Inc
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Orbit odpověděl 17. červen 2021

I'm sorry to hear you're experiencing trouble! There aren't "loopholes" that cause 100% discounts in the app, this issue must be relating to a conflict of some kind. I have followed up with you via email to resolve this, please check your inbox and respond ASAP! Thank you :)

7. říjen 2020

I have been using this app for almost 3 years now. The app has suddenly stopped working and the automatic discount codes and offers no longer work at checkout. I have been trying to get in touch with support for the past week and its crickets. Quite sad to say the least. If no response anytime soon, I will be forced to find another app and more reliable customer support system in place.

Bicycle Booth
Kanada
Doba používání aplikace: Více než 3 roky
Vývojář Orbit odpověděl 7. říjen 2020

Hi there! I'm sorry to hear you've had trouble getting in touch with us. We're in our busy season right now, so I appreciate your patience. We've sent you a follow-up regarding this ticket, please check your email!

11. srpen 2020

Great function and efficient support!!
This is definitely a must-have app to deal with the awful Shopify discount function.

Dr. Koala
Hongkong – ZAO Číny
Doba používání aplikace: Více než 3 roky
18. listopad 2021

Pixel Union has always had great support for their apps. The special offers functionality has created entirely new unique revenue possibilities for us due to Shopify's extremely limited discounting options. We've used Special Offers for 3 or 4 years now and never ran into major issues. There are a few nuances to the way we utilize the offers, but have always found ways to work around them. I would recommend both this app and the PU team.

'Merica Clothing Co.
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Orbit odpověděl 18. listopad 2021

This warms my heart! Thank you so much for being a customer of ours for so long. It really means a lot. Best of luck during BFCM! - Emily, Support Lead

14. březen 2017

THTC Clothing has been a client of Supple's Shopify apps for coming up to 3 years. Seeing the evolution of 'Buy X' to Ultimate special offers is amazing. User problems seem to get put into a methodical development timeline and addressed in a very timely manner. Really impressed by all the new features now available - and the fact you can run special offers AND exempt discount codes, without having to mess around with the theme, is just amazing.

Customer service is exemplary - Marius is great and to-the-point. The Supple Apps team is - in our opinion - one of the best app development teams, that can be afforded by small and medium-sized businesses.

Can't recommend this app enough to anyone looking for a swiss army knife discount app. Worth every penny.

Thtc
Španělsko
Doba používání aplikace: Více než 3 roky
15. červenec 2022

A fantastic app and customer service that is equally as good. Been using the app for many years and it has been great.

Cravings Gourmet Popcorn
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Orbit odpověděl 15. červenec 2022

I'm so glad to hear you've been having such a great experience!! I really appreciate you taking the time to leave a review :) - Emily, Head of Support

18. prosinec 2019

Made 10k after 1 week on this app... even before we had to pay for it. Great support too. Highly recommended to extend Shopify discounts.

STRAYE
Spojené státy
Doba používání aplikace: Více než 3 roky
Datum úprav: 10. červen 2022

Great app if you are looking to offer bundle, promotional or stack discounts. The support team is also fast and responsive.

SOURCE Collections
Singapur
Doba používání aplikace: Více než 3 roky
1. červenec 2020

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly.
As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

La Tienda de Frida & Chelsee
Mexiko
Doba používání aplikace: Více než 3 roky
Vývojář Orbit odpověděl 2. červenec 2020

Hi there! I checked on your store and was not able to replicate this issue. I've sent you an email to follow up on this issue, please reply ASAP. Thank you!

21. únor 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Malajsie
Doba používání aplikace: Více než 3 roky
Vývojář Orbit odpověděl 21. únor 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support