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Very good support! I dont know how good the APP works but the support is amazing and respons fast. Hope many sales will follow!
Great guys .. had an issue they sorted for me straight away.. .. easy to deal with resolved quickly and easily. Great app too!
Extremely slow customer service. This is a crucial time of the year I would expect better. I used this app before and was happy with it this is why I wanted to try again
We were looking for an OFFER APP to help with BOGOs and beyond. When Supple APPs came up in the search, the search was over. Perfect APP. Perfect Service. Happy Customers! Just like all the APPs we have with Supple, we get exactly what we need and they take care of us before, during and after the sale. Thank you Supple APPs!
This app does exactly what I needed. Following a small problem I was impressed by the reaction speed of the team to rectify the bug !
We often use automatic discounts, which have no effect. You must wait for several seconds on the shopping cart page before the discount appears.
Who ever the manager of this app is: You perfectly know how lazy users feel to add reviews right always trying to omit the email asking a review. Well I am that lazy one always.But after the servoce given my a teammate called Rob it was worth it writing this lines against my lazyiness. Legend! He offered a EXCELLENT service providing me even videos of how to do it. That is what I call AWSOME SUPPORT SERVICE (Amazon + Fb big companies but shitest support!)
I need help, your app is not working and your customer support is the worst.
It's telling my customer that it does not ship to Canada from Canada and I have removed the special and still showing up.
Rob, still waiting for your reply. Can someone pick up a phone and call me. I have left my number in the email. This is getting very frustrating. I have had 7 phones call already and over 10 abandoned carts.
The error msg is that "we do not ship to Canada"...We are a Canadian company based in Canada.
App does not work with my Theme even though my Theme is a Pixel Union Theme and was marked as "Compatible:" in the Shopify App store. App does not work with a slide out cart but nobody from Pixel Union can help with this situation. I was directed to use an expert from Storetasker at an additional expensive cost. I am paying for an App that I have not been able to use. Service & response is very slow. I hope the App works with the adjustments to my cart. The App does look good so I am hopeful.
I'm sorry to hear you're having trouble! We do have a solution for you and have emailed you the options. Please check your inbox and get back to us ASAP. Hope to hear from you!
Thank you for your fast help! Went through 3 different discount apps before getting this one to work. Its Great!!! Ask for help setting up :)