Değerlendirmeler (664)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %80 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
21 Ekim 2024

We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference.

If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.

DB Lab Supplies
Birleşik Krallık
Uygulamayı kullanma süresi:5 yıldan fazla
Orbit yanıt 22 Ekim 2024

Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support

24 Ekim 2024

Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!

Skin Authority
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Orbit yanıt 28 Ekim 2024

I'm SO glad to read this review! Happy to hear you felt so supported by Sara, thank you for the kind words!! - Emily, Head of Support

8 Ağustos 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Orbit yanıt 9 Ağustos 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

4 Eylül 2024

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 6 yıl
Orbit yanıt 6 Eylül 2024

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

11 Eylül 2024

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Orbit yanıt 17 Eylül 2024

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

16 Ekim 2024

This app does exactly what I need it to do and give a helpful banner on the pages where the discounts apply.

Customer service is extremely helpful as well!

RefToons
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
Orbit yanıt 22 Ekim 2024

Yay I'm so glad to hear the app is working so well for you!! Thanks for sharing :) - Emily, Head of Support

9 Temmuz 2024

Very ease to use and excellent customer services! We definitely recomend.

Keiko Sports USA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 6 yıl
Orbit yanıt 11 Temmuz 2024

Thanks so much for this review!! - Emily, Head of Support

12 Ağustos 2024

very nice customer service and prompt support.

MO&Co.
Çin
Uygulamayı kullanma süresi:2 yıldan fazla
Orbit yanıt 13 Ağustos 2024

Thank you!! - Emily, Head of Support

4 Haziran 2024

Amazing app! Quick help from the team and would absolutely recommend them :)

Creody
Danimarka
Uygulamayı kullanma süresi:4 ay
Orbit yanıt 12 Haziran 2024

We're happy to hear this! Appreciate your recommendation and this great review.
- Will, Head of Development

23 Nisan 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Belçika
Uygulamayı kullanma süresi:Yaklaşık 7 yıl
Orbit yanıt 24 Nisan 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support