Değerlendirmeler (661)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %80 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
11 Kasım 2021

Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.

Nummer Schilder Store
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Orbit yanıt 11 Kasım 2021

Thanks so much for the review! This means a lot :) - Emily, Support Lead

20 Temmuz 2020

Discounts did not triggered, customers still check out, allowing us to know about this issue. Imaging those who abandoned their carts without letting us know. Support put it to poor internet connection and user clicking back and forth during checkout which caused this issue.
The fact that the order confirmation email was shown the discount descriptions but checkout amount did not deduct shows very clearly an issue with the discount app triggering.

In the end, a very standard reply to us to get out of this situation.
"Our development team is aware of this and we will be looking into a fix for it ASAP. However, I don't have an ETA right now unfortunately"

We silently accepted the above reply until last week, we gotten 2 more big orders without discount triggered.
This is totally not acceptable for any e-commerce business, big or small.

Sorella Singapore
Singapur
Uygulamayı kullanma süresi:Yaklaşık 1 ay
2 Haziran 2023

Great app! Very quick responses and prompt solutions.

Would definitely recommend this app for additional offers

Paul Penders
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Orbit yanıt 5 Haziran 2023

Thanks so much for this review! We appreciate it :) - Emily, Head of Support

3 Mayıs 2017

I had my web designer install the app and I just set up my first offer. It was very easy to do and I'm looking forward to seeing how it works with my customers!

Dktdesigns
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
19 Haziran 2020

I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes

SISOS
İtalya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
28 Nisan 2017

Really happy! Great support and it's working well :)

It Really Works Vitamins
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 ay
5 Mart 2020

I use their app and my trial period has finished but they have extended it by 2 weeks and have helped me. They have amazing app and their customer support is very nice and polite too! I recommend them 100 % and wish them good luck and future successes. :)

The Touch Led Light
Bulgaristan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
21 Temmuz 2021

Very poor after-sale service, didn't help me solve the problem, no one responded to the email. Definitely not recommended for installation

kokorosastudio.com
Çin
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Orbit yanıt 21 Temmuz 2021

Hi there! We have sent you a few responses, most recently with an update about your issue. Please check your inbox and respond to us ASAP! Thank you :)

18 Ekim 2022

Oh man, where do I begin? This app is truly just, something else. It really helps and boosts conversions with all the nice features it has! When I first installed it, I needed some help on what would be the best set up for me and both Alex and Emily were just outstanding. They helped me to the tea and I was just amazed with how kindly they helped me throughout each of my questions. If you guys are reading this, thank you so much! I can't recommend this app enough :)

tiktokedftw
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Orbit yanıt 18 Ekim 2022

Thank you so much for this kind review, Jose!! I really appreciate you taking the time to say such nice things about my team. :) - Emily, Head of Support

31 Ekim 2017 tarihinde düzenlendi

I have tried all the gifts app, they are for the most glitchy and or do not do what I want. This app is so far perfect. I had a few snags in the beginning but the staff was able to quickly fix my issue and teach me the proper way to use the app. Not to mention they were able to work with me over night and also during business hours which was amazing. Thank you!

Dermavenue
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay