Ultimate Special Offers , 654 değerlendirme

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %80 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
20 Şubat 2018 tarihinde düzenlendi

The app is easy to use but custumer service is really bad! 2 emails and no response and people complaining because it is not working the offer.

[EDIT] Costumer Service reviewed the issue very efficiently. Thank you

Rr Fine Jewelry
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:20 gün
23 Kasım 2019

FANTASTIC app! This app does the work of many other apps combined without the restrictions of the other apps I was using! PLUS the support has been INCREDIBLE with awesome help! WE LOVE THIS APP! Download it, you won't regret it!

Silver Fox Vinyl
Kanada
Uygulamayı kullanma süresi:Yaklaşık 15 saat
25 Ekim 2019

It's been 2 day, and they never answer your question. I've talked to them through Email, Twitter. No Reply!!! Don't care about customer.

BOVANNI
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:10 gün
Orbit yanıt 28 Ekim 2019

Hi there! We received your message and replied shortly after, however, it looks like there might be a timezone difference between us. If our response isn't in your inbox, please be sure to check your junk mail to see if it ended up there. Thanks!

3 Ağustos 2021 tarihinde düzenlendi

The discount feature is not integrating properly. It doesnt show in my cart drawer. I asked for assistance but they they keep throwing random ans and no help. Very bad service. plan to uninstall if there is no help today also.

Belora
Hindistan
Uygulamayı kullanma süresi:9 gün
Orbit yanıt 3 Ağustos 2021

Hi there! We are so sorry to hear about your experience with Ultimate Special Offers. We have our team actively fixing this and properly integrating the app with your theme. Thank you so much for your patience while we look into this!

20 Aralık 2019

Terrible app. Avoid if you can! Seems like the team is aware of how limited its capabilities are but are not making any attempt to improve it. Every time I contact them for help, I receive a response along the lines of "Sorry, we can't do anything about your problem. Try to use a different discount or just deal with it."

Joyja
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 gün
Orbit yanıt 13 Ocak 2020

Hello! We have sent you an email with some workaround solutions offered. Please reply to that email and we can chat further about which option fits your store the best. Looking forward to hearing from you!

23 Ocak 2021

I can't give more than 2 stars to this app for one simple and logical reason: You can't choose variants for your offers! For example, If you sell T-shirts and you want to offer a discount on a specific color, you can't! You have to choose all T-shirts and offer a discount on ALL. I think that this must be corrected..

Splyni
İspanya
Uygulamayı kullanma süresi:13 gün
Orbit yanıt 25 Ocak 2021

Thank you so much for your feedback. Variant targeting is on our roadmap currently and while I don't yet have an official ETA, I can tell you it's being worked on currently. I've sent you an email with more information, please check your inbox. Looking forward to your reply!

22 Aralık 2018

I wasted a week on this app, the app didn't display properly, and the customer service didn't work!!

ipronic
Çin
Uygulamayı kullanma süresi:9 gün
16 Haziran 2022

This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!

SWIXXZ
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
Orbit yanıt 20 Haziran 2022

I'm happy to hear this, thanks for sharing!! - Emily, Support Lead

22 Mayıs 2018 tarihinde düzenlendi

I rewrite the comment again. It is an good app with many functions and reasonable pricing.

1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it.
2. A minor mistake occurred. They fixed it.
3. They fixed another problem not caused by them.
4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial.
5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price)

Overall, the support team is helpful. I need to test it further.

Hygge Sweet Home
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:8 gün
19 Eylül 2019

This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good online documentation. Uninstalled and reinstalled several times. Several emails and tickets opened for over a week and ... NOTHING.

Cosmic-Perfume
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
Orbit yanıt 15 Ekim 2019

Hi there. It seems as though you may not be receiving our emails. There was an initial correspondence prior to this review and then a few follow-ups afterwards. Please check your junk folder to see if our replies ended up there. Thank you!