USO: Discounts & Promotions , 641 değerlendirme
Some oddities here and there, but overall a great app. On top of that it has great customer service and a good helpsite. I would take an app that has some minor inconveniences with good Customer Support, and a good helpsite over one that is perfect and doesn't have those any day. If I have an issue I know they'll help me resolve it. 5+ Stars for CS, and Help Site, 4 stars for missing features that would be nice to have.
It took me a while to get their attention, but once I got it - the support has been very good and constructive.
I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.
All and all a very solid app. Two things that would be helpful would be the ability to SEARCH for products within the range of offers that one sets up within the app. The second would be the ability to offer more than one discount option on a product. Three of one item, Six Assorted, etc
This is great feedback, I really appreciate you sharing it with us. I've shared it with my product team. Thanks for the review! - Emily, Head of Support
I am happy to leave this review for "Special Offers".
I generated revenue using the product during my trial period and I hope to continue doing the same now that I pay monthly ;)
Been using this app for almost 18 months. At times, we made good use of this app and it really turned out to be a game changer. Everything about this app is great and we do enjoy using it for our business. Given the dyanamics of the changing businesses, I think more could be done with this app in terms of customization and integration with store and other apps. But, Great potential, wonderful offerings and amazing support from the team :-)
I'm so glad to hear it's been working for you so far. I really appreciate the feedback too, we have lots of exciting updates in store so stay tuned! - Emily, Support Lead
Works great for discount bundles & upsells in my store. Fast support when I updated to a new theme.
REALLY great service - quick + they got to the bottom of our issue. Rarely do reviews but after they fixed our issue - felt looked after by a real person which isn't always the case with an app you sign up for.
I really appreciate you taking the time to leave a review!! Thanks :) - Emily, Support Lead
Good service support however will be good if they allow promotional price to be shown on the collection page instead of only at the cart
Great feedback! I will be passing this along to my product team. Thanks so much for sharing! - Emily, Support Lead
We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!
Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support