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Great so far. Easy, quick onboarding and approval process, very helpful responsive people. Thank you
Doesn't work after installation. Just seeing a blank screen and not able to sync my shopify with the app.
Our apologies! Please know that this has been fixed the moment it was reported and you may now re-install and re-apply as a supplier. Please know that our tech team are always on their toes to make sure that your concerns are well attended and promptly acknowledged. We would also like to get in touch with you to extend our assistance and expertise in ensuring you will have a flawless transition with us. We’re looking forward to make this partnership the best experience for you.
the worst experience and first impression. they acted like they didn't have the services false marketing. don't help new shopify stores.
We're sorry to hear about your experience and first impressions. We want to make sure that we properly vet each and every supplier applicant that we have. If you feel that our on boarding team should re-evaluate your application and request, we would be more than happy to investigate and re-evaluate. Please reach out to us at support@spocket.co and we'll gladly asisst you! Thank you for your kind understanding and patience!
I'll be honest. I had hoped that is app was going to be great for me and my products in theory this app is a really brilliant. But it's very poor supported and lack of customer service was just not worth my time.
Pretty worthless app. Install it and wait for days upon days then they notify you saying they are not taking new vendors. Oh well
Thank you for sharing your feedback with us. We would like to ask for your utmost understanding that we have to follow certain guidelines not just of Spocket but also retailer platform policies that many merchants are using or associated with. We have been trying to reach out, but we were unable to contact you through phone. Should you wish to discuss this further, you can contacts us via support@spocket.co.
Pricing was all messed up due to being in Canada it shows USD pricing but no indication that it is USD. When I asked support it was a big run around and delays. Then after a phone call and asking me to try the app again i realize none of the picture imported. Sigh, back to Tech support. I'm not even set up yet! Update* They don't check the issue but instead give you time wasting advise like clear your cookies and come back. There is no real support! Then they say let me get you support after tonnes of time wasted following steps that do nothing! So you wait many days for the REAL support to get back to you.
Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly my one of a kind statement jewelry as a suppliers for Spocket !
Please accept our gratitude for sharing your experience with Spocket! We value your relationship with us as a supplier and knowing how we were able to help you is a great deal for us! Please feel free to reach out anytime at support@spocket.co.
Used it for 2 weeks and everything is great. Used it for 2 weeks and everything is great. Really like
I am very happy with this app. It is has everything I need to manage and publish my products for my clients. I like the amount of details it takes care of me automatically. The customer support team is also top quality. Never had any questions or issues unanswered. They also have extensive learning materials that I am using to improve my business and reach more clients easily.
We're loving your feedback! Thanks so much and we hope to become better and eventually the best dropshipping app in the market.
I downloaded the app and set up my information, but I'm not sure if it's suitable for drop-shippers? Can anyone clarify this for me?
Welcome to Spocket, Sheratique! No need to worry about a thing as we are here to help and guide you all the way! You may want to download Spocket for dropshippers. If you'd like to help us you out further with your inquiry, send us an email at support@spocket.co or better yet, chat with us so we can advise you accurately.