Spocket for Suppliers

1 Star – Supplier Warning

If you are thinking about becoming a Spocket Supplier, proceed with caution.

I fulfilled orders on time, shipped them the same day, and customers received them without any issues. However, when it came time to receive payouts, the experience became extremely frustrating.

The platform holds payments for a full month. When the payout date arrives, support seems to come up with a new explanation instead of providing a clear payout process. On one occasion, I was told there was a payout account issue even though support had previously confirmed everything was correct. This time, I was told no orders could be found, despite the orders being visible in my account, marked as delivered, and listed in my payout sheet.

As a supplier, I expect transparent payments, accurate records, and consistent support. Unfortunately, that has not been my experience.

My advice to other suppliers and store owners: think carefully before investing your time and resources here. Keep detailed records of every order, payout, and support conversation.

this app makes a lot of sense on paper - but it doesn’t work the way we’d like it to. because they are so intent on keeping things hands-off, your products may end up on sites you don’t want them to, and there is nothing in your power to stop these retailers (some of whom are unethical and misrepresent your products).

when there have been issues with integrating Shopify data with their app, they blame the users & take no ownership of the issues.

sales have never really been high enough to justify all the extra work involved in managing this relationship.

A month ago they were verified as a seller and silence. When I decided to check how our product was presented in their marketplace, it turned out that it was not possible to see it until you bought a paid customer subscription. Useless application, not a single sale or even a request, despite the fact that we ourselves sell directly every day. It’s completely impossible to find yourself on the site spocket.co - there is no basic search function and thousands of strangely similar products, all with 5 reviews :) looks like fakes.