Spocket ‑ US & EU Dropshipping , Počet recenzí: 5 227
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Leah was fantastic and really patient to help me understand all the questions I had. This was great and helped me to trust this process so much more. Thanks Leah!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Leah will be delighted to read your comment. We hope to assist you again soon! - Erwin
Customer service is great and they are available 24/7. I had an issue and Russel went above and beyond to resolve the problem.
We’re pleased that Russel was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you. - Erwin
nice product selection, good prices, need more US Manufacturers, lower shipping costs are always necessary
Awesome! Thank you for using Spocket! We always do our best to make things work for you. We're glad to hear that you are loving our collections! - Irene
So far this has been super user-friendly! I was worried it would be a bit overwhelming but they've made the process really easy. I'm just getting started but I can't wait to start finding more products that fit with what I'm going for.
Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very easy to use and I like it they source from more U.S. Manufacturers. Customer service is great, with quick answers.
We take great pride in the level of service that our support provides! We believe that excellent customer service translates to good service. Thanks for trusting team Spocket! - AJ
The app works fine. It's definitely not traditional dropshipping though as you cannot communicate directly with your suppliers. Spocket is the middle man and they give the suppliers alias names. In addition to that, if you do a test order or if a order is cancelled, it can't be removed from spocket. so you gotta make sure you don't accidentally try to fulfill it. also, the suppliers are actually selling their products to you at retail price. Spocket doesn't have any regulations. Doesn't care. They basically just want to get paid. You will have very minimum contact with Spocket, keep that in mind. This is basically just something you use for starters. As long as you know that, you won't get upset.
Thank you for sharing your feedback and experience. It is very important for us to know about these concerns so we can take the appropriate actions to improve our services. At the moment, we are actually working on a similar feature to let our users be able to directly connect with their suppliers. Rest assured that we will do our very best to implement this as soon as we can. Regarding our supplier prices, we require them to sell their listings at a discounted rate of 20-35% below actual retail prices. If you find any supplier in violation of this agreement, please report them to us and we'll gladly take care of it. Regarding any orders that need to be removed from your list, our tech team should have the capability to remove them for you. Please don't hesitate to reach out to us via our 24/7 live chat or at support@spocket.co and we'll gladly assist you with any concerns you may have. We greatly appreciate you being with us and were looking forward to making Spocket better for you! Thank you!
I love using Spocket for my dropshipping. The varieties of products are exclusive. They are products I love to add to my website and I will use them myself. I want want to sell products I will use myself. The products are of good quality. The representatives are knowledgeable, friendly, professional, helpful and courteous. They are available to answer every question patiently. They do respond quickly. I love the ease to navigate Spocket even when orders are placed. They made it easy to build my dropshipping website. I recommeded Spocket.
Awesome! Thank you for your kind words! We are currently working on adding more products from the US/EU to provide you with a wider range of options. If you require assistance, please contact us via live chat or email at support@spocket.co! - Irene
Just started using the app but so far so good! Customer support was very quick to respond to my questions.
Thank you so much for reviewing us! We will make sure to make more improvements in the future so stay tuned.
I enjoy this app. Although, the product limit for the pro plan compares to the empire plan is a huge difference. I wish it was a product limit of 500 (regular and premium) at least compared to the empire plan. The price of the empire plan is entirely too much.
Thank you for the feedback! We're happy you are enjoying the app. The Empire Plan is usually used by seasoned sellers as they can already sell more selections. But don't worry, our marketing and development teams are constantly reviewing our existing plans to cater and adjust to your needs appropriately. We appreciate you letting as we take your feedback seriously. Looking forward to working with you towards success!
looking around site and needed help with navigation and Russell was very helpful and patient. Looking forward to exploring further
Thank you for your feedback! We appreciate your decision to use Spocket! If you need assistance or have any questions, please contact us at support@spocket.co. We are always available to you! - Irene