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I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!
Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great customer service A little hard at first but Melvin was quick to help! Thanks Melvin! Still working out the kinks but I know at least I will have help!
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Making things easy for you has also been our commitment. Reach out to us at support@spocket.co anytime you need help! - AJ
Das eingebundene Angebot ist gut und sehr umfangreich und lässt sich gut und schnell in den eigenen Shop integrieren. Das Filtern der Produkte und nach Kategorien etc. dauert nur leider immer wieder sehr lange und manchmal fallen bereits gemachte Filtereinstellungen wieder raus, daher keine 5 Sterne. Sonst super
Vielen Dank für Ihr Feedback! Wir würden gerne mehr über Ihre Erfahrungen erfahren und erfahren, wie wir unseren Service noch weiter verbessern können. Bitte kontaktieren Sie uns per E-Mail an support@spocket.co oder per Live-Chat rund um die Uhr, um Ihre Erfahrungen ausführlicher zu besprechen. - Abigail
Would like to see more candied nail suppliers. It makes me nervous relying on one supplier for my Shopify needs.
Thanks for the feedback! We'll let our supplier operations team know about it so they can find more candied nail suppliers to add on Spocket! Rest assured that we'll do our best to look for and provide you with the supplier that you need! Thank you!
Lovely
Hi Jafrin Store!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the experience. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Not Bad, just a little overpriced. The price can be better especially that you have to pay fees for each order.
Your trust and investment in us will not be wasted and you can look forward to even more selections very soon! Thank you for choosing Spocket! - Irene
So far so good. Still learning to work with it, but it seems to have a great UI and that is something I look for.
good, easy.....................................................................................................
Thank you for your review. We are glad you like Spocket and find it user-friendly! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I enjoy this app. Although, the product limit for the pro plan compares to the empire plan is a huge difference. I wish it was a product limit of 500 (regular and premium) at least compared to the empire plan. The price of the empire plan is entirely too much.
Thank you for the feedback! We're happy you are enjoying the app. The Empire Plan is usually used by seasoned sellers as they can already sell more selections. But don't worry, our marketing and development teams are constantly reviewing our existing plans to cater and adjust to your needs appropriately. We appreciate you letting as we take your feedback seriously. Looking forward to working with you towards success!
nice product selection, good prices, need more US Manufacturers, lower shipping costs are always necessary
Awesome! Thank you for using Spocket! We always do our best to make things work for you. We're glad to hear that you are loving our collections! - Irene