Recenze (6 281)
Zpřesnit
-
Podle hodnocení
well at first i didnt realize i had to link shopify with it. i thought shopify did it automatically but now that is taken care of seems pretty user friendly
so i can recommend
Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin
Easy to use and quality products. Great for beginners or experienced. Huge variety of items to choose from.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We absolutely have the best products you can choose from! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co Have a great day! 😊 - Abigail
At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!
Thank you for giving us the chance to make everything right again and we strongly encourage our customers to coordinate with us via chat or email to rectify your concerns and issues. Again, should you ever need us, let us know!
I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.
Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I would recommend this app because its quick and easy to use.
This is one of the most quickest apps to use.
Sprocket is simple to install, the interface is really clean and easy to use. Product selection is missing a few categories right now, but there's still a lot of quality products to choose from. I like that you can filter where products ship to and from.
I used this app to help me do find US suppliers. I really like this app. It would be nice if it did give more premium products.
We're thrilled to know you liked the premium items and your concern to add more is definitely something we can consider looking into. In any case, all the best to you and your store.
A very good app, get responsed very quickly. while I just start my dropshipping business, its products not interest me
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping and rest assured that we'll keep on striving. Have a wonderful day! - Erwin
So, it seems like many of the products that are better quality / would sell better are locked behind the "premium" feature, which you would need to upgrade your plan. But I am liking everything else so far
Thanks for the review! We are happy to know that you like Spocket We have your feedback forwarded to our marketing team to see what can be done in the inclusions of our plans. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can share our promotional plans with you too! -Abigail
Good source of quality items for my store. Good filtering and search abilities. Very fast responses from support!
Awesome! We appreciate your kind words! We are focusing on adding more products from the US/EU so you can have more selection. Contact us via live chat or email at support@spocket.co if you need assistance! - Irene