Spocket:US/EU Dropshipping POD

Thank you for your feedback. We’re sorry to hear that you couldn’t find the products you were looking for, especially in a niche with high demand. Our goal is to offer a diverse range of products, including those with U.S. shipping options. We appreciate your input and will take it into account as we work on expanding our product selection. If you have specific needs or suggestions, please reach out to our support team. We’re here to help and improve your experience.

Hello Future Jewelry! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

Thank you for your feedback. We’re sorry to hear that you’re disappointed with the product limits. While our app does offer a broad range of features, we understand that limitations can be frustrating. We appreciate your input and will take it into consideration as we work to improve our service. If you have any specific issues or need assistance, please reach out to our support team. We’re here to help and address any concerns you may have.

Hi there! Thank you for taking the time to leave us a review. We’re incredibly sorry that you felt you were forced to leave us a review. We’d love to talk to you more about your experience and hear your input so we can work on it. If you want to speak to us, you may reach our team at support@spocket.co and we will be there to answer right away.

We are, however, glad that you are using Spocket! We surely hope that you are enjoying the use of our app in running a successful online business.

Thank you for your feedback. We’re sorry to hear that you found our product line limited and the prices high. We strive to offer a diverse range of quality products and understand that pricing and selection are important factors for our users. We appreciate your comments and will take them into consideration as we work to improve our offerings. If you have specific needs or suggestions, please contact our support team. We’re here to help and ensure a better experience for you.

We understand and we humbly accept your opinion about our app. It is true that the ability to be able to contact the suppliers directly would really be helpful to both you and our own team which is why it is something we have been working really hard on to implement in our future updates. Sadly, we will still need the consent of thousands of suppliers on board with us before we can roll out this said feature. As you may know, we have thousands of users as well so some of our suppliers mentioned that they might get flooded with messages and may not be able to respond or process orders on a timely manner. Rest assured however that we will still be doing our best in facilitating your concerns with them in the meantime. We appreciate your understanding and we wish you well in your business! Thanks!

We’re truly sorry to hear about your experience and understand your frustration. This is definitely not the level of service we aim to provide. We’d like to resolve this issue as quickly as possible and make things right. if you need more help. Our Live Chat is open 24/7 and our email address is support@spocket.co - Eleanor

Hello WickeD Rivers LLC! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby