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I love how éasy it iß to nàvigate, and understand. I will probably be my main source of products,.
Spocket is indeed very easy to use and understand! We made it that way to lessen your work load and make your experience great! We thank you for using our platform for sourcing your products!
Lots of USA based items and great Customer service.
Hi Boardwalk & Parlor! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have not been using this app for very long and got stuck with changing some of my details,I used the chat option to get help and they replied almost instantly. They are very friendly and helpful with everything. I especially like the chat option because you do not have to send an email or call them and wait days for feedback.It is really easy to import products to your store and change the prices to include shipping as well. They will let you know when an item is out of stock so that you don't have to keep checking your website to make sure that you have enough stock left. The only thing that I would change is choosing my own pictures and not having to go to my store to edit them. Other than that, the app is really more user friendly than other apps that I have downloaded to my shopify, and living in South Africa it is not easy to get suppliers that do drop-shipping. So far I am really impressed with the app and would recommend it to anyone who has, just like me, Installed and deleted a lot of drop-shipping apps.
Appreciate the feedback! We still have more features coming up as well as more amazing products from the suppliers we've lined up to be onboarded very soon! We can't thank you enough for the time you have taken to write us this review.
Items get fulfilled fast and easy. Customer services are also great they answer quickly. Great app!
We are happy to have provided the support you needed! Our Customer Support team is always there to lend a hand. In fact, theyy are available 24/7 so you will for sure get your issues and concerns addressed properly and on time.
I do rate this app and I rate it so far 5*****. I do like talking to my partners in my industry and I feel supported here. I suggest this is where you sign up to find a huge array of products to go with their service offered. Thanks Spocket
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and app to be useful. We hope to assist you again soon. - Erwin
Definitely one of the best suppliers out there not only would i recommend, id argue spocket is a must for people starting off dropshipping
We really appreciate that! Your feedback helps boost our morale and pushes us to do even more and become even better! Thank you for trusting our services!
Very easy app to use and to upload products, great customer service and support in all aspects definitely recommend it
Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
This is a pretty decent app I am still having issues completely understand how to use it. I'm getting it slowly.
We are here to help you answer and understand any questions you may have! Please don't hesitate to reach out to us at support@spocket.co or via our 24/7 live chat and we'll gladly assist you. Thank you for using Spocket!
I have never used any dropshipping app, you guys make is so easy! thank you for being so freaking awesome and user friendly! I cant wait to continue for years to come! i have told all of my friends and family about your services!!
Wonderful! We're so happy you are satisfied with our services. We'll be here with you for years to come! You can certainly count on us! Thank you for using Spocket and recommending to your friend and family! Stay amazing!
UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review:
This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.
Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin