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Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
DO NOT WASTE YOUR TIME WITH SPOCKET. The concept sounded great, US suppliers and faster shipping. We started using spocket on our store, placed orders then 5 or 6 business days later they are still unfiflled. I then reached out to customer service and didn't even recieve a reply. Mind, you this was after several hundreds of dollars were spent on orders. Total joke and complete waste of time. Your way better off with oberlo.
Hello and thank you for sharing your feedback with us about your experience with Spocket. While our order processing success rate is 98%, issues do arise from time to time so we would like to apologize if the initial experience and expectations were not met.
Over the past few months, we have not only improved our order processing time but we have also implemented better structured process for Customer Support to make sure we answer and get back to our users in a timely manner.
We look forward to the time that you will join our Spocket family in the future to enjoy the benefits that we have to offer!
Great customer support especially Ria, Good shipping quality, the filtering and categorization is get also, so helpful, but each product come with a very short description and the app is v. heavy on old laptops.
Anyway thanks guys, good experience, and I will give it a try again in the future when I am planning to join a plan.
Thanks a lot.
We’re glad that you were satisfied with your Spocket experience and Ria's service.
We truly appreciate your feedback for this will help us improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very easy to use. I love the fact of local sourcing that allows faster shipping times to my customers.
This is one of the reasons we developed Spocket! To give merchants the opportunity to source out from the US and the EU for faster shipping times. Thanks for letting us know what you think about the app and that you had an easy time navigating it!
Spocket is a scam. Horrible experiences from the beginning:
- It shows that you have to pay an extra fee to talk with vendors. When you pay it, it appears that the chat functionality doesn't actually even work and there is no way to contact suppliers directly. You have to contact suppliers via Spocket chat and it takes more than 4 days to get back to you with an answer if they even get back! And your customers are waiting.
- They preview vendors with 5* feedback and 1-2 shipping days. The reality is that the vendors there do not fulfill even an order for a product that shows 1000pcs in stock and the reason is "out of stock"?! And products also go randomly out of stock all the time or just disappear. Please save your time and avoid this platform.
My sincere apologies for this less-than-perfect experience. We understand how important your orders are and with that being said, we'll reach out to you as soon as possible, or kindly send us an email at support@spocket.co and we'll sort this out for you! - AJ
I spent a lot of time and effort looking for just the right ecommerce site. Honestly, save the time I wasted on deciding and start with Spocket. Great products , quality pics. As a beginner, I needed all the help I could get. I got it all with Spocket.
Welcome to Spocket! Hard work and effort pays off, but here at Spocket, we do our best to do the work for you which is why we have automated most of the process. Your time is valuable to us! Thank you for choosing Spocket!
Love it awesome product would be lost without it. Everyone dropshipping must use this app is good for everything
Your recommendation is greatly appreciated and we're always happy to provide guidance and help whenever needed. Thank you for choosing Spocket! -John
Love the faster shipping from this app. The products are great and I won’t go back to anything else.
Awesome! We're happy that you are happy with us! We'll make sure to keep on being great for you. Thanks for choosing Spocket!
There are some bugs here and there when importing prices, so always check just in case! Otherwise I love this app!
Oh no! We would like to hear more about these bugs in detail so we can forward them to our developers. Please contact us at support@spocket.co, I look forward to hearing from you! - Irene
Use this app to supply to Canada, Great fast shipping. just starting to us but seems good. May upgrade if works like i expect.
Glad you have found Spocket easy to use! Simply send us a message via email or live chat if you get stuck at any point, we'd be happy to help out! - AJ