Recenze (6 178)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 10 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
22. září 2022

I found a lot of good products! I think that this addon is very helpful and is somewhat needed to start selling.

Majesticpig Productions
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář Spocket odpověděl 23. září 2022

Awesome! We're glad you love the app and giving you the opportunity to sell our products. Reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

23. září 2023

WARNNING.

I recently embarked on a journey with Spocket, opting for their 14-day trial for 99 cents, eager to explore the opportunities it could offer to my Shopify store. However, my experience was less than pleasant. I found myself unable to connect to my Shopify account without being charged 99 cents repeatedly, preventing me from even sampling the services Spocket promises.

I understand that for many of us, launching and running our own business is a cherished dream, and the financial aspect of it is crucial. We venture into such services to enhance our businesses, not to encounter unnecessary financial strains. Therefore, it is pivotal that we make informed decisions to protect our aspirations and hard-earned money from high-risk situations.

Below, I have summarized the prevalent complaints about this app. My intention is not to disparage any service but to share my experience so that you can make informed decisions and potentially save yourselves from unfavorable experiences.

I sincerely hope this information is helpful to you, and I wish you all success and fulfillment in your entrepreneurial journey. May your businesses flourish and your experiences be fruitful and rewarding!

1. SPOCKET'S DISHONESTY
Complaints of Spocket being dishonest and unreliable, with instances of customers feeling misled.
Issues with Spocket's representation of product origins; products purported to be from the US turned out to be from China.
Accusations of Spocket displaying false advertising about its services.

2. POOR CUSTOMER SERVICE AND SUPPORT
Numerous complaints about unresponsive and unhelpful customer service.
Instances of customers feeling frustrated due to a lack of support and resolution to their problems.
Reports of unresolved issues even after multiple contacts with customer service.

3. UNFAIR BILLING PRACTICES
Complaints of being charged even after cancelling the service.
Issues with unauthorized and unexpected charges, causing inconvenience and financial stress to customers.
Difficulty obtaining refunds, with some customers having to resort to disputes through payment providers.

4. SUBSTANDARD PRODUCT QUALITY AND SELECTION
Dissatisfaction with the quality and variety of products available on Spocket.
Complaints about the products being overpriced and not meeting the expectations set by Spocket's advertisements.
Issues with misrepresented products and inaccurate product information.

5. SUPPLIER ISSUES AND UNRELIABILITY
Complaints about the unreliability and unresponsiveness of suppliers on the Spocket platform.
Issues with order fulfilment and inventory management, leading to loss of business and customer trust.
Instances of wrong items being sent to customers and delays in order processing.

6. DIFFICULT AND INCONVENIENT PLATFORM USAGE
Reports of the Spocket app being difficult and inconvenient to use.
Challenges with navigating and utilizing the features of the platform effectively.
Frustration with the limitations and restrictions imposed by the platform on order processing.

7. FALSE AND MISLEADING REVIEWS
Suspicions and accusations of Spocket displaying false and misleading reviews.
Concerns about the authenticity and reliability of the positive reviews and ratings displayed by Spocket.
Issues with Spocket's response to negative reviews, including accusations of providing fake responses.

8. DAMAGE TO BUSINESS REPUTATION
Complaints of Spocket’s service causing damage to the reputation of user businesses.
Loss of customer trust and business due to unresolved issues and poor service from Spocket.
Stress and negative impact on businesses due to the unreliability and poor quality of Spocket's services.

9. GENERAL DISSATISFACTION AND WARNINGS
General dissatisfaction with Spocket's services and warnings to potential users to avoid the platform.
Accusations of Spocket being a scam and conducting unfair business practices.
Strong recommendations to consider alternative platforms and services.

CuGadgets
Irsko
Doba používání aplikace: Asi hodinou
Vývojář Spocket odpověděl 24. září 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

30. srpen 2023

La aplicación es buena y le puedes sacar mucha rentabilidad, aunque los costos son demasiado altos para los principiantes.

VarónVenture
Kolumbie
Doba používání aplikace: Asi hodinou
Vývojář Spocket odpověděl 31. srpen 2023

Nos alegra que haya quedado satisfecho con su experiencia y nos encantaría escuchar comentarios adicionales sobre cómo podríamos mejorar nuestro servicio aún más. Lo invitamos a contactarnos por correo electrónico a support@spocket.co o chat en vivo 24x7 para discutir su experiencia con más detalle. - Abigail

9. březen 2019

It was not useful for my needs for my store. It does not have a lot of items for my liking. I was excepting more for a drop-ship.

OffensivelyBlessed3
Spojené státy
Doba používání aplikace: 43 minutami
Datum úprav: 4. květen 2023

This was totally worth it! I saw huge results after a week of using Spocket. I couldn"t think of running a store without it!

DCCommerce LLC
Spojené státy
Doba používání aplikace: 42 minutami
Vývojář Spocket odpověděl 5. květen 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

3. srpen 2023

great app but expensive! Has every product that you need to build your online store!
Must to try this

UCanBeAGamer Store
Kypr
Doba používání aplikace: 41 minutami
Vývojář Spocket odpověděl 6. srpen 2023

Thanks for leaving us such a wonderful review. We are glad you like Spocket. Meanwhile, we have forwarded your feedback to our developer team regarding the plan pricing. Please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can also discuss our promotional plan with you! - Abigail

15. duben 2023

Fast and convenient customer support from Erwin. Couldnt ask for an easier first experience with this app!

CATURDAY
Rakousko
Doba používání aplikace: 36 minutami
Vývojář Spocket odpověděl 15. duben 2023

Fantastic! We are glad you love the Spocket experience and that Erwin was able to help you with your concern efficiently! It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

30. říjen 2022

I am a beginner with this dropshipping thing and I had the most helpful experience with "Russel" who talked me through step by step to get my store transferred with ease, truly refreshing that there is actual help from start to finish. !!

houselifezen
Spojené státy
Doba používání aplikace: 36 minutami
Vývojář Spocket odpověděl 31. říjen 2022

Perfect! We are glad that Russel was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin

9. březen 2023

So far its been a great app. Other than that, the support has been superb. Thank you so much for your assistance.

TankMatez
Spojené státy
Doba používání aplikace: 35 minutami
Vývojář Spocket odpověděl 10. březen 2023

Thank you for leaving us a review! We're pleased to know that you liked the platform and how the team provided you with exceptional support! - Irene

29. březen 2020

i like spocket its amazing , easyto use and its so simple, i love it, soooo muchh products!!!!!! WOW!!!!

Ficociello
Austrálie
Doba používání aplikace: 34 minutami
Vývojář Spocket odpověděl 31. březen 2020

Thanks for your review. We loved to hear about your experience, so that we can use your valuable feedback to deliver an even better experience next time!