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Great prices
Thank you for the great feedback! We’re thrilled to hear that you’re happy with our prices. If you need any assistance or have any questions, feel free to reach out. We’re here to help you get the most out of your experience! - Eleanor
Super scammy customer service. Make it very hard to unsubscribe. Had to charge back with my bank.
I'm so sorry to hear that you've had a negative experience with our customer service. I can assure you that we take all complaints seriously and are truly sorry that we fell short of your expectations. - Erwin
Spocket is amazing i have never been a part of something set up for everyone to succeed. It gives clear instructions on how to build a profitable business
Hello Ashley Express! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this.
I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.
Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at support@spocket.co, and we'll address this matter promptly. Your understanding and patience are greatly appreciated.
Great experience no issues to use and ever future are useful
We're always looking for ways to improve and enhance our services, so your feedback is invaluable to us. We'll take your comments into consideration as we continue to develop new features and products. - Erwin
Always on top of things and checking in on our progress.
We're dedicated to providing you with the best possible experience, and that means being proactive and responsive to your needs. Whether you have a question, concern, or simply need some advice, we're here to help. - Erwin
great prices and quality.
Thank you for your wonderful review! We’re delighted to hear that you’re satisfied with our prices and the quality of our offerings. We strive to provide the best value and service, so your feedback is incredibly encouraging.
If you have any further comments or need assistance, feel free to reach out. We’re here to help and ensure you continue to have a great experience with our app. - Eleanor
The best one for dropshipping, i really recommend it
Our team works hard to ensure that our dropshipping services are seamless, with automated order fulfillment, and timely shipping. We're glad to hear that you've found our services to be the best for your needs! - Erwin
very good
Thank you for the positive feedback! We’re glad to hear you had a good experience. - Eleanor
OJ Helped me a lot. He explained to me in detail and in a way that I could understand. It gets pretty confusing and I appreciate the transparency.
He was awesome.
Hi Lush-A-Buy Baby!
Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make sure that OJ receives your feedback. It will make his day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby