Değerlendirmeler (5.412)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %82 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
22 Ağustos 2023

It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.

Red Pawn Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 dakika
Spocket yanıt 26 Ağustos 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime so we can share with different promotional plans that we do offer. Thank you for giving us a chance and we wish you all the best! - Abigail

8 Kasım 2023

yes

Beauty & Extra
Fransa
Uygulamayı kullanma süresi:8 ay
Spocket yanıt 12 Kasım 2023

Hello Beauty & Extra! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

1 Kasım 2023

Top!

MINDLIFEby.K
Almanya
Uygulamayı kullanma süresi:10 ay
Spocket yanıt 4 Kasım 2023

Hello MINDLIFEby.K! We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

24 Temmuz 2023

Smidigt och enkelt, jag rekommenderar er att använda spocket när ni skall sälja krimskrams online, hej då

Rungrottan
İsveç
Uygulamayı kullanma süresi:4 ay
Spocket yanıt 26 Temmuz 2023

Tack för din fantastiska Vi är så tacksamma för att du tog dig tid att dela din feedback med oss. Det är vårt nöje att ge dig den bästa servicen du kan använda för dropshipping. Kontakta oss gärna 24/7 via vår chattkanal eller så kan du skicka ett e-postmeddelande till support@spocket.co - Abigail

26 Ekim 2023

top top top best ever 2023

NOR Store
Romanya
Uygulamayı kullanma süresi:3 gün
Spocket yanıt 28 Ekim 2023

Hello NOR Store! We are glad that Spocket has exceeded your expectations! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

24 Haziran 2023

If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.

Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.

Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.

Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.

Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.

This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.

Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.

I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.

House of Glass
Kanada
Uygulamayı kullanma süresi:9 dakika
Spocket yanıt 25 Haziran 2023

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

14 Ekim 2023

Love

Bil Trend
İsveç
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 16 Ekim 2023

Hi Bil Trend! Thank you for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

8 Ekim 2023

Support team very helpful and kind.

My Store
Mauritius
Uygulamayı kullanma süresi:Yaklaşık 22 saat
Spocket yanıt 10 Ekim 2023

Hi there! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. We are very grateful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

24 Kasım 2023

Es la mejor plataforma

FLASHFIRE
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 28 Kasım 2023

¡Gracias por tomarse el tiempo de enviar sus comentarios! No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby

2 Kasım 2023

fabulosa facil de usar se lo recomiendo a todos

Todo Para Ti...Lo Mejor
Kolombiya
Uygulamayı kullanma süresi:7 ay
Spocket yanıt 4 Kasım 2023

¡Hola! Gracias por tomarse un momento para compartir su experiencia en Spocket. No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby