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Haven't had any problems thus far. Enjoy the app. More options for streamlining import with all your selections is needed.
Fantastic! We are overjoyed to hear that you enjoy the product selection. More products will be added soon as we focus on supplier and product sourcing! If you require assistance again, we will gladly assist you. - Irene
Finally.....I found a supplier other than AliExpress. One that actually ships from the U.S.A. !!! Beautiful and High-Quality Products. Glad I found them.
Welcome to Spocket! Glad you found us too. Happy to provide you suppliers that actually ships from the US! Thank you for using our services!
Research Stage- Alleighna was amazing! She offered to compile a list of suppliers that would meet my needs. She was SPOT on! It was obvious that she listened to my concerns and needs. I received a list of suppliers that matched the quality and style I was looking for. Some actually exceeded my expectations. I love the 24/7 chat and quick response time. I appreciate the customized responses rather than generic scripts. It made me feel heard and important. I hope the service continues to wow me. UPDATE: Spocket's support has been awesome! I've worked with several reps, but mostly Alleighna. Alleighna's follow up and follow through is top notch. What I appreciate most about her support is that she takes the time to understand what I truly need and addresses it. I was in the process of doing a complete over-haul of my store, which could've been scary and stressful, but Spocket/Alleighna came through every time. Thank you!
Ria did a great answering my questions. Thank you.
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Alleighna is always going above and beyond. We’ll be sure to share your praises with her, she will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Melvin was a great help. He helped me push my products into my store and he also gave me useful tips!
Thanks for sharing your positive review of Melvin's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Erwin
The app is easy to use and the staff I worked with is very informative. It's one of the best app for your business.
You can do it! We're here to support you all throughout your journey! Don't hesitate to reach out to us anytime if you need any help or if you have any questions and we'll be more than happy to assist you. Thank you for using Spocket! - Irene
It's very user friendly and they have a verity of products to choose from. They have almost anything U can think of to help start your business.
Spocket has all the right features to make your store successful! Stay tuned as we have more improvements to add soon - it'll knock your socks off! Our 24x7 chat team is on standby in case you have any questions. - Irene
Not to exaggerate, Spocket and Shopify has made Dropshipping to be very interesting and easiest way in making money through other people's goods without spending much. I want to say a big Thanks.
Hi Golden Luxury Ventures! Thanks for your feedback! We are glad to hear that you are using Spocket on your Shopify store for quality products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have had a great experience with Spocket. They have a wide variety of suppliers and products including EU US UK and Aliexpress.
The customer service is best. The team reply instantly and is happy to guide you if you are new to dropshipping. I thank and appreciate everyone in the customer service team. especially, Rohini, who helped me with some troubleshooting and was patient and followed up until everything was solved. I recommend this app and give it 10 stars instead of 5. I will renew for sure next year.
Hello there! Thanks for your feedback! We are glad you like the service! We’re pleased that Rohini was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great app. Amazing customer service they are quick to reply and keep you updated when trying to resolve your issues. I recommend this app x a million!!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin
Great customer service A little hard at first but Melvin was quick to help! Thanks Melvin! Still working out the kinks but I know at least I will have help!
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Making things easy for you has also been our commitment. Reach out to us at support@spocket.co anytime you need help! - AJ