Değerlendirmeler (6.102)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %83 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
28 Şubat 2024

I am at a lost for words of how grateful I am for the assistance, diligence, patience, attention to details Eleanor provided me, when I thought that my self inflicted problem resolving the issue I am encouterng was just too much for me to resolve on my own. She was on a live CHAT with me to explain and guide me thru the process of the issue Iam encountering. And for that I highly recommend this APP. Service is of utmost importance. I entered this business without any knowledge about it, but now I feel a lot better knowing that I have the Eleanor's of the world to help me out. I have yet to sell my first product, I am still in the process of building my site, putting it together, its challenging...but now my confidence just went up tremendously with Spocket and their Eleanor's on my corner. Thank so much!!

Kiko and Kit
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:29 gün
Spocket yanıt 2 Mart 2024

Hi Kiko and Kit!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

12 Şubat 2021

Easy to use. Great Products. I certainly like this over ali express for sourcing US and Europe based products.

Exilestore
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 13 Şubat 2021

Welcome to Spocket! We aim to provide you with great quality products and suppliers always. Expect to see more as we vet more suppliers for you! Thank you for choosing Spocket!

9 Şubat 2023 tarihinde düzenlendi

Where I would love to leave a 5 star review, I have to mention that there have been a few issues... I like that I am able to find products that are shipped from the US which speeds up delivery time, but my first order the supplier stated that it was coming from the US but then shipped from China which meant I was giving my customer incorrect information on shipping times. My second order was great and shipped from the US and next day, so that made up for it.

I did attempt to change my Empire membership billing information and thats were I started to consider cancelling because for some reason even though PayPal paid my monthly membership fee, I had previously updated it to my Shopify Balance card and it didn't take. Then when I cancelled the PayPal recurring agreement, my account on Spocket was cancelled completely! This is when things started to become very frustrating for me because even though I had PayPal transaction numbers that showed it was paid, they had to send my inquiry to billing who didnt respond after a week and I once again had to reach out through chat. And the worst part now was that I had a sale for a "premium" product that I wasn't able to complete checkout for my customer because my membership had "cancelled"!

BUT My new support, ROBBIE, was able to fix the issue and get things resolved AND made sure that my next memberships fee was paid through the correct card. So THANK YOU ROBBIE!

But at this point I have had 3 interactions with doing business on Spocket and 2 of them were strikes... Let's just hope I have no more, because I do seem to find products here that I cant find elsewhere and would really like to keep using them.

Fingers crossed.

BalSata
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 9 Şubat 2023

Thank you for leaving feedback! We are always curious about how we can improve the experience the next time. We'd like to talk with you and look into your feedback further. I'll make sure to tell Robbie how much of a difference he made and how much we appreciate how he handled the situation. Robbie deserves a pat on the back! - Irene

2 Mart 2023 tarihinde düzenlendi

Very straight forward and non-complicated app to find information with a fast engaging customer support. I've used this app for over a year and never had any issues! Shout out to Leah, Spencer and Prinz for the assistance!

Pixibow
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 3 Mart 2023

Thank you for mentioning our customer success team colleagues, Pixibow. We're all filled with pride! We can't help but be motivated every day, knowing how we can improve your day! - Irene

3 Şubat 2019 tarihinde düzenlendi

Product selection is awesome - added another layer of product availability to my site. Much appreciated - and I feel more in control of my product offerings as a result. Thanks. Karen

The Pursuit of Space
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
14 Mart 2020

A lot of great products shipping from the US...short production times...excited to make this part of my store!

Creations by FC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 17 Mart 2020

We're excited having you as well. We do love variety, and we're thrilled to know you're enjoying the selections on the app. There's more to come. All the best!

8 Ocak 2021

I used this app to helps me to provide higher quality products that get to my customers in a fraction of the time compared to what I was using before. And the customer service is really great. They are happy to answer your questions and help you along no matter what time of the day or night. There are a few glitches though, such as not being able to sign out of my account or the option to cancel an account. Although I've asked them how to do these things, they give me instructions and the buttons they say to click just aren't there. Other than that I'm completely satisfied with them and they make it easier to run my store.

Instakrate
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 9 Ocak 2021

Great! We're happy to be able to provide you with the answers you need. We also appreciate you letting us know about these said glitches so we can immediately look into it and resolve if needed. Thank you for being with us! Reach out to support@spocket.co anytime!

1 Haziran 2022

This is a great app to quickly set up your website. It's a lot easier to use than some of the other options.

Reel Kids Drip
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 2 Haziran 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping and rest assured that we'll keep on striving. Have a wonderful day! -Erwin

5 Haziran 2022

This app was what I needed for years. Automated order fulfillment, fraud analysis on checkout orders, great looking products, free shipping from top suppliers, and knowledgeable, fast live chat support. I made my first sales today after advertising only on Instagram for only 5 days so far. All sales came from Instagram. I haven't even done an SEO optimization yet. Look no further than Spocket!

Uzuri
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 6 Haziran 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping and rest assured that we'll keep on striving. Have a wonderful day! -Erwin

29 Ocak 2023

Ria was Great, answered all my questions, I like knowing there are people at Spocket like Ria to help me while I'm starting my new store.

Dogittydog
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Spocket yanıt 30 Ocak 2023

Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime! - Irene