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There are many high quality suppliers, very transparent shipping pricing comparing to other platforms. Spocket support is just amazing, very helpful and responsive. I miss the feature of monthly invoicing for products purchased (for my accounting). Rare platform can provide this, but I think it would be a distinctive feature of Spocket for EU stores, since all of us need the cost of sales invoicing to be in place for accounting purposes.
We are truly grateful for this review! More importantly, we thank you for the feedback as this helps us improve for the better and know what we should put our focus on. We will strive harder to make Spocket better!
We have had some questions. We contacted the support team and Vash from spocket customer service was helpful.
We're always happy to help and answer any questions you may have. Thank you for contacting our support and for using Spocket! -John
So far it looks very good. Would recommend if you would like to source products from other places than China.
I uploaded what I needed thanks!
great products easy connection to Shopify and other Apps yes I would recommend this App .............LEAH was great awesome awesome awesome thanks
Thank you for your comments! We're glad to hear you're using the Spocket app on your Shopify store to sell high-quality items. Rest assured that we are adding more suppliers from which to choose! We are glad Leah was able to provide an AWESOME service! We appreciate your kind words. - Irene
Their support team is out of this world response time is 9/10 with in 5 minutes all your questions are answer with in 10-30 mins or as soon as they got a response from the supplier. Can't say I've seen a better costumer service and an app with loads to offer. Update! John from Spocket called me about my issues I was having about a supplier an another thing which he is taking on him self to resolve that so my 5 stars are back to how I was thinking about them as I said before. Thanks john!
We appreciate the feedback. We are here to support you all the way! We promise to give it our best for you all the time. Thank you for trusting our services!
This app is set up for ease of use. Definitely easy to navigate for a an unexperienced user. They have a lot of different products to choose from.
Your feedback is very much appreciated! Thank you for sharing! Don't hesitate to reach out to us at support@spocket.co if you ever need any help. -John
The products on the site and the fulfillment services offered are phenomenal. I am so happy to be apart of the Socket family! Thank you for being a partner in helping my business run effortlessly.
Hello Sweet Sentimental Gifts! We are happy to know that you are enjoying your experience. We are happy to know that Spocket helps you with your business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very beginner friendly. Easy to navigate. Connection with 3rd party apps also great to add additional functionality.
Excellent customer service
Good communication! Very friendly and good treatment
Highly recommended
Thanks
Thank you for your review. We will share this with the Spocket Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail