Değerlendirmeler (5.430)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %82 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
10 Haziran 2022

Ik heb dit geïnstalleerd via shopify en blij verrast . Goede integratie en werkt snel en efficiënt. Raad het zeker aan

Donnepon
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 13 Haziran 2022

Erwin Sabile
Bedankt dat je even de tijd hebt genomen om je ervaring bij Spocket te delen. We zijn er trots op dat we onze dropshippers veel waarde kunnen bieden, dus we zijn verheugd dat je ons product en onze app nuttig vindt. We hopen je snel weer te kunnen helpen.

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our app to be useful. We hope to assist you again soon. -Erwin

28 Temmuz 2020

good. It was easy to use. I plan to use this site for all my needs. I found some quality items to sell.

Clique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 29 Temmuz 2020

Quality items are one of our specialties so were sure you won't regret it! Glad you found the items you were looking for on our platform and thank you for choosing Spocket for your needs!

9 Nisan 2023 tarihinde düzenlendi

Spocket is a dropshipping platform that allows users to find and sell products from US and EU suppliers. It offers a wide range of products, including clothing, beauty products, electronics, and more. Spocket also integrates with popular ecommerce platforms such as Shopify, WooCommerce, and BigCommerce.

crazinc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 11 Nisan 2023

Awesome! We're glad you love the app and giving you the opportunity to sell our products. Reach out to us via email at support@spocket.co or 24x7 live chat if you need any assistance. - Abigail

7 Ocak 2020

STAY AWAY
My nightmare with Spocket began 6 months ago. I liked the idea to have a subscription with spocket because It was a good option to add more products to my existing online store, that has been in the market for many years with a policy of same day shipping and great reputation, until spocket showed up. What a nightmare.

The first problem that I had and kept having during my subscription, was the delay in shipments, the suppliers take more than what they say, which caused me a lot of chargeback fees and a lot of bad reviews. I still, after requesting the cancelation of the subscription, have 2 pending orders, one of those has a delay of more than 1 and a half month and the other more than 1 week delay, and this has happened many times.
The second mayor issue happened when Spocket sent me, after 20 days without shipping an order, an email saying that I had to pay extra $70 dollars to ship the product, because the supplier was saying that. And Im talking about a little fanny bag. When I complained, first they cancelled the order without my consent, and then I complained for that and they told me, that if I wanted to reopen the order and ship it, I had to pay extra $70 dollars. After many chats with ramdom customer service people, finally, they reopened the order and ship it.

The third problem and maybe the worst. One of its suppliers, that I picked to sell more than 100 products in my marketplace, is a complete scam. I had to refund and received returns of a lot orders because the photos of the products does not correspond in quality and design with the products delivered. After checking out everything I discovered that the photos of the swimshorts are renders made on a computer and are not photos of real products. (all this was shared on time with customer service, that is more like a psychologist who listen you but does not solve anything).

I even requested refunds in some of the issues that I had and I refunded the customers, but the answer from customer service was always in circles, and always saying that they were going to send my request to financial, but never ever financial contacted me, and of course, never received a refund.
My nightmare was almost every week, I got a lot of bad reputation and I never reported spocket or had a bad review, Because as a business owner I know how horrible is a bad review, and I never leave bad reviews. But after the last 1 month delay and a horrible review from a customer to my business I took the decision to tell my experience with a 1 star review. Immediately as magic somebody contacted me and offered me 3 free months to delete the message. Clearly I felt offended for the offer, I was not requesting to continue the subscription I was just cancelling this nightmare. But then they offered me refund me the value of 3 subscriptions to delete the comment. And my question was, but who is going to delete the comments of my customers on my social media?, this is insulting.
But after a lot of time expressing my disappointment with this company I gave up, and I accepted to delete the comment if they cancel my subscription and refund me the value of 5 monthly $49 subscription. That was not going to repair all the damage this company made to my business, at least they were going to cancel my subscription.
They waited on the phone to confirm that I deleted the comment, and after I did it, they confirmed me that they were going to refund me the value of 5 monthly subscriptions.
Ok, the nightmare continued when I walked up in the morning and they refunded 4 times $19 dollars, but not only that, they were saying that refunded to expired credit cards. So they do not only bribed me, waited for me to do my part of the agreement, but also they did not comply with their part of the agreement.
I dont know how this company is still in the market, and by the way guys, NOBODY is going to be rich or have a decent income, selling overpriced products, that are not shipped, that the photos are not the same as the delivered products, the customer service does not work at all, and do not maintain their word and any other marketplace sells the same products for less money.

This is my experience, and has been a nightmare since week 1. And it keeps going and going, because, they made me delete my review, they have not delivered the delayed products from open orders, but also they sent the supposed refund (to delete the comment) for less than half of what they promised to an expired credit card.
Never again Spocket.

By the Way, the following is the last message the person from financial sent me today, how charm:
"Ok thank you Andres. We do have sufficient evidence that we have provided you a full refund via Stripe. So we have maintained our end of the agreement, and we were, in fact, offering to go above and beyond. We will now engage our legal team as well if you feel that is the best course of action." Kaylee

To be clear, I have explained many times that they are "refunding" the money, which is not the amount we agreed, to EXPIRED CREDIT CARDS, that no money is going to enter my account, but they keep saying the lie, because their interest is the DELETE THE COMMENT.

I don't want to have business with a company that is damaging my reputation, but also is charging to damage my reputation, but also every time one of my customers place an order I can not sleep because I dont know if they are going to ship the order on time, or if I have to pay extra to ship it, or if the product has poor quality, does not look like the photos, or any other problem. A nightmare in progress!!!

To be clear I was bribed to delete a comment, and they never pay their part of the agreement. The never pay me any compensation for the reputational damages to my business. I have a check with the amount they told me sent, I need to know the address to send it now.

OUTFAIR
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
Spocket yanıt 24 Mayıs 2020

Our sincerest apologies for the circumstances that you have experienced with us. We are sorry for the misunderstandings that you had with some of the scenarios that you mentioned. Please know that it is always our intention to be able to provide you with the best possible service that we promise. We still thank you for the understanding that you have extended to us. Please feel free to reach out to support@spocket.co anytime and we'll gladly answer any questions or concerns that you may have.

24 Ağustos 2020

Very easy to use. Similar to Oberlo and I still use both, but liking Spocket a lot right now to be honest.

the chill station
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 25 Ağustos 2020

Thank you for the honest review! You definitely can use Spocket with other dropshipping apps but we're very happy to hear you are liking our platform so far. We'll make sure to keep it up! We appreciate you being with us!

10 Ağustos 2020

Best best best I must confess, I have been looking for something like this for almost 1 year now and have been frustrated trying to buy all cloths from turkey etc, but now am so much relieved and happy from all those stress. Thank you guys for this amazing apps, the best.

Beumax
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 10 Ağustos 2020

You are very much welcome with us! We'd be happy to lessen the stress and workload for you. Looking forward to closely working with you towards success! Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you however we can. Thank you for being with Spocket!

31 Aralık 2022

passive income cant get any easier, with shopify and addons like spocket or aliscraper it really makes it all possible. thanks the the drop shippers for make it a reality.

DRipP
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 2 Ocak 2023

We are absolutely thankful for your wonderful review! We'll keep on adding more products and features for you! Have a lovely day! - Erwin

14 Ocak 2023

seems great so far. Ive only started though. So i suppose it is kind of early to ask for a review.

Green Hiking Gear
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 16 Ocak 2023

Thank you for your input! If you require assistance or have any questions, please contact us at support@spocket.co! We'd be delighted to assist you in any way we can! - Irene

28 Temmuz 2020

This is the dropshipping app I was looking for! Uncluttered, easy to use app that does what it says on the tin!

flahoolok.com
İrlanda
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 29 Temmuz 2020

Great! Thank you for finding us! We definitely do everything we say and always deliver as promised to make sure you get what you sign up for. Appreciate you being with Spocket!

17 Nisan 2023

I love it. I am excited about trying this out. IT's very easy to use.I especially love the price point.

SnackTV Food Network
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 18 Nisan 2023

Perfect! We are so glad you find the app easy to use. We’re proud to deliver great value to our dropshippers. Reach out to us at support@spocket.co anytime you need help! -Mhike