Değerlendirmeler (6.581)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %83 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
7 Mart 2021

I just launched my website drop shipping through Spocket, It was pretty straight forward and hope this is the beginning of more money in my bank account

APFMCO
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 8 Mart 2021

We wish you all the best! We're here for you all the way. Reach out to us at support@spocket.co if you need any help. Thank you for using Spocket!

16 Mayıs 2023 tarihinde düzenlendi

Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.

Roome Collective
Kanada
Uygulamayı kullanma süresi:3 ay
Spocket yanıt 16 Mayıs 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

16 Şubat 2019 tarihinde düzenlendi

I used this app to help me find jewelry. It has a wonderful variety to choose from. I will definitely use them again. This is an awesome company to work with.

Cosmos Jewelers
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
7 Aralık 2022

It has been hellpful in the development of my brand new online e-commerce store thus far. I Will update my review with specifics and situations i encounter as I utilize this service more.

Vibin w/ Boomer
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 7 Aralık 2022

Thanks for your review! We are happy to know that Spocket helps you with your online store. Reach out to us via live chat or email at support@spocket.co if you need assistance! - Erwin

26 Ekim 2020

I spent a lot of time and effort looking for just the right ecommerce site. Honestly, save the time I wasted on deciding and start with Spocket. Great products , quality pics. As a beginner, I needed all the help I could get. I got it all with Spocket.

zulieu
Birleşik Krallık
Uygulamayı kullanma süresi:3 gün
Spocket yanıt 26 Ekim 2020

Welcome to Spocket! Hard work and effort pays off, but here at Spocket, we do our best to do the work for you which is why we have automated most of the process. Your time is valuable to us! Thank you for choosing Spocket!

5 Mayıs 2022

It does what it suppose to be doing. They have a lot of different high-quality products. Somewhat expensive when you want to use more high-quality products but it works.

Zumtech
İsveç
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 6 Mayıs 2022

Thanks for the awesome feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers! - Erwin

26 Haziran 2018 tarihinde düzenlendi

Update 2: I am lowering to 1 star after sale experience
Update 1: I am updating my review lower for these reasons

A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces.

1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out
2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis.
3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices.
4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive

I will be removing this app.
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Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.

Jack And Jill Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
Spocket yanıt 11 Eylül 2024

I’m truly sorry to hear about the difficulties you’ve faced with our app and the lack of communication regarding your order. We understand how critical it is for new online shops to have reliable service and timely updates, and I apologize for the frustration this has caused.

Here’s how we’re addressing these issues:

Communication and Response Times: We are currently reviewing our support processes to ensure that responses are more timely and effective. It’s clear that we have fallen short in this area, and we’re committed to improving our communication.

Order Fulfillment: We are investigating the delays in order fulfillment and tracking updates. Your experience indicates a need for us to better manage and prioritize orders to avoid similar issues in the future.

Customer Priority: We want every customer to feel valued and supported. Your feedback highlights a significant concern, and we are taking steps to ensure that all customers receive the attention and service they deserve.

Thank you for bringing these problems to our attention. Your feedback is invaluable in helping us improve. - Eleanor

25 Eylül 2023

Spocket is indeed a great dropshipper, wholesale store with many attractive products. Definitely fantastic customer service representatives, few to mention, Marriya, Ria, Irene and others. Excellent team. Winning products offers a closer insight on what are the ideal products that sells. Excellent overall.

Zen Outlet
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 27 Eylül 2023

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

22 Kasım 2021

Love it awesome product would be lost without it. Everyone dropshipping must use this app is good for everything

BRIC N BRAC
Avustralya
Uygulamayı kullanma süresi:3 gün
Spocket yanıt 22 Kasım 2021

Your recommendation is greatly appreciated and we're always happy to provide guidance and help whenever needed. Thank you for choosing Spocket! -John

2 Aralık 2018

This app really help,it makes shipping so easy and help with customer support they have unique products and helps with product descriptions

Mineandhers.com
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay